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Everyone in the land of Gemela knows that only royals have a twin soul. But when Princess Alita takes an unauthorized excursion outside the kingdom walls and finds Howard, a pig keeper on a farm, her beliefs about the Twin Soul Proverb are thrown into disarray. As Alita and Howard meet secretly to hide their romance from royals and commoners alike, they soon discover that Gemela’s history may be darker than they thought. The princess and the pig keeper must fight to stay together while others try to tragically destroy their love. Book 1 in the Twin Souls Trilogy.
Martin Temple goes missing with the four million pounds embezzled by his wife Lucy. Using the passport of a recently deceased client, he flees to Palm Springs, USA, while Lucy goes to prison for eight years. Michelle Webb, a nurse, goes missing after waking up one morning to find that she no longer wants to live with her husband and children. She lands a position as nurse/companion to a wealthy invalid, Helen Cotter, with houses in England, Portugal and USA, and she enters a world of wealth and privilege. Martin and Helen's paths overlap in Palm Springs and they become neighbours. Martin has an affair with a vacationing housewife Melanie Benton. Her husband finds out and in the intervening melee both Bentons are killed. Michelle and Helen have returned to live in Portugal. Martin flees USA and relocates near them. Things do not go as planned for Martin and developments necessitate Michelle becoming involved in his schemes. Meanwhile the police on two continents are closing in.
Marshall Chapman knows Nashville. A musician, songwriter, and author with nearly a dozen albums and a bestselling memoir under her belt, Chapman has lived and breathed Music City for over forty years. Her friendships with those who helped make Nashville one of the major forces in American music culture is unsurpassed. And in her new book, They Came to Nashville, the reader is invited to see Marshall Chapman as never before--as music journalist extraordinaire. In They Came to Nashville, Chapman records the personal stories of musicians shaping the modern history of music in Nashville, from the mouths of the musicians themselves. The trials, tribulations, and evolution of Music City are on dis...
Undercover billionaire and ex-playboy Drummond brother is seeking love undercover and under the covers in New York City. Young, sexy, insanely rich and posing as a penniless barista. Can he find the girl of his dreams? Alison Myers. Struggling to get by waiting tables and serving coffee in the Big Apple. All she wants is a nice guy who won't lie to her and a chance to get out from under. Her friends are determined she find and marry the right man; an achiever, a successful man, no more charming rolling stones who can't pay the bills. He's determined to find a woman who will love him even if he didn't have a dime to his name. Can true love triumph in this battle of wills between the incognito billionaire and Alison's fiercely protective girlfriends? The story of the Drummond brothers continues in this big city tale of true love and the eternal battle of the sexes.
Howard and Alita have been reunited, and together with Uncle Hash, they travel back to the kingdom of Gemela. With no one else to trust, they know their only choice is to sneak into the castle and smuggle out the severed pieces of the Twin Souls Crystal. Will they be successful in their quest, and will they finally be able to celebrate their true love as twin souls? Find out in the exciting conclusion to the Twin Souls Trilogy.
A novel of tennis, intrigue and reality television. Paperback version.
All about black mambas snakes.
Call centres and contact centres form an important and rapidly growing part of today's business world. They present a range of management challenges, from strategic decisions about how to develop a customer strategy, business planning, through to detailed considerations of staffing levels and appropriate technology. This new handbook, the first of its kind, provides a unique insight giving expert opinions on how to get the most out of your contact centre operations. Natalie Calvert, a specialist in the field, has brought together a team of 35 experienced practitioners who provide invaluable knowledge, share their experiences and draw on real-life examples to suggest practical solutions on a wide range of topics. This handbook is an indispensible guide and reference for call and contact centre managers, HR specialists and senior executives responsible for marketing, sales or customer services. The handbook is divided into six parts: I The business plan II The people factor III Contact centre technology IV Standards, processes, and outsourcing V Building profitable customer relationships VI The future.
This handbook provides an important tool in understanding and dealing with a wide range of management issues in call centres and contact centres.
This cutting-edge international book brings together leading experts? latest research in the field of family tourism by adding to its underdeveloped knowledge base. Family Tourism: Multidisciplinary Perspectives underlines the infancy of academic family tourism research that belies its market importance and directs towards future implications and theoretical debates about the place of families within tourism.