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There are over 24 quality control systems recommended for the control and improvement of quality and process; there are over 30 techniques and buzzwords suggested for implementing these systems and to assist in learning about these systems and techniques; there are well over 200 courses, seminars, programs, and conferences available. This book discusses the pros and cons of these many alternatives, suggests how an effective system can be assembled or reconstructed by selecting and combining some basic engineering methods, some non-statistical methods based on team efforts, and seven statistical tools, with computer application assistance. Different requirements of different companies mean there is no one best way to construct or modify a quality system plan. There is no plan that can "fit all sizes." This book presents-in clear and simple terms-the needs, goals, cautions, and suggested procedures you should consider when modifying or constructing an effective system for your company.
If an automobile tire leaks or an electric light switch fails, if we are short changed at a department store or erroneously billed for phone calls not made, if a plane departure is delayed due to a mechanical failure - these are rather ordinary annoyances which we have come to accept as normal occur rences. Contrast this with failure of a food product. If foreign matter is found in a food, if a product is discolored or crushed, if illness or discomfort occurs when a food product is eaten-the consumer reacts with anger, fear, and sometimes mass hysteria. The offending product is often returned to the seller, or a disgruntled letter is written to the manufacturer. In an extreme case, an expens...
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Food companies, regardless of their size and scope, understand that it is impossible to establish a single division devoted to "quality", as quality is the responsibility and purpose of every company employee. Applying this theory demands the cooperation of each employee and an understanding of the methodology necessary to establish, implement, and
pt. 1. List of patentees.--pt. 2. Index to subjects of inventions.