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Through six previous editions, Airline Marketing and Management has established itself as the leading textbook for students of marketing and its application to today's airline industry, as well as a reference work for those with a professional interest in the area. Carefully revised, the seventh edition of this internationally successful book examines an exceptionally turbulent period for the industry. It features new material on: ∗Changes in customer needs, particularly regarding more business travellers choosing - or being forced - to travel economy, and analysis of the bankruptcy of 'All Business Class' airlines. ∗ An explanation of the US/EU 'Open Skies' agreement and analysis of its...
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Deaths in Custody : Third report of session 2004-05, Vol. 2: Oral and written Evidence
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This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Gen X (born 1965-1980), and the Millennials (born 1981-2001). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.
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"Nothing excites me more than discovering new writing talent, and this book is bursting with it!" - Stephen Leather "Action, violence and cold-blooded ruthlessness, this compilation of thrillers has it all. Six authors, six different styles, one great read." - Jack Silkstone "You have a real treat in store for you here, my friends. These guys tell great stories; stories that feel so real you'll be looking over your shoulder. They just do it in an extraordinarily economical way." -Jake Needham DEATH TOLL is a powerful, pulse-pounding, thriller anthology introduced by international bestselling crime author Jake Needham that brings together Stephen Leather, Alex Shaw, JH Bográn, Stephen Edger,...
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