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Interlibrary Loan/Document Delivery and Customer Satisfaction
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the faste...
The Eleventh Off-Campus Library Services Conference Proceedings
Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advis...
The Twenty-First Century Art Librarian
Meet the challenge of operating a successful art library! The Twenty-First Century Art Librarian examines the unique challenges and vital administrative issues that are at the forefront of current art librarianship. Librarians working in a variety of settings (art, academics, architecture, visual resources, and museums) address professional change and technological challenges, including inadequate staffing and the need to wear multiple “hats” to cope with day-to-day responsibilities. The book focuses on common practices in the field as well as the individuals who work in art libraries and the collections they maintain. Instead of the standard primer on art librarianship, this book is an ...
Economics of Digital Information
Eight papers from a March 1997 conference in Oklahoma City explore evolving legal and economic models of licensing and pricing in the digital domain to help libraries incorporate the digitization of their collections into their frameworks for strategicplanning and policy setting. Among the topics are liberating digitization from the rhetoric of revolutionary change, articulating a vision with a broad appeal, and wholesaling excess advertising space.
Management of Library and Archival Security
Providing a substantive approach to the issue, Management of Library and Archival Security: From the Outside Looking In gives librarians and collection directors practical and helpful suggestions for developing policies and procedures to minimize theft. In addition, this text prepares you to deal with the aftermath of a robbery or natural disaster that destroys priceless materials. Through expert opinions and advice, Management of Library and Archival Security will teach you how to protect and secure invaluable collections and the finances invested in them. In addition, Management of Library and Archival Security offers numerous suggestions for preserving collections from environmental hazar...
The Age Demographics of Academic Librarians
The Age Demographics of Academic Librarians: A Profession Apart discusses the current demographics of librarianship in North America and examines how a huge retiree rate will affect the profession. With the average age of librarians increasing dramatically since 1990, this book examines the changes that will have to take place in your library, such as recruiting, training, and working with a smaller staff. The Age Demographics of Academic Librarians provides you with insights on how to make your library’s transition easier when several of your colleagues leave your library. Valuable and intelligent, The Age Demographics of Academic Librarians discusses trends through easy-to-read charts, t...
The Strategic Stewardship of Cultural Resources
Keep your cultural resources safe for generations to come! Culled from papers presented at a Library of Congress symposium in October 2000, The Strategic Stewardship of Cultural Resources: To Preserve and Protect examines the challenges you face in preserving and safeguarding your library's resources. Twenty-two leading library and archival professionals address critical issues on the preservation and security of collections in cultural property institutions, including libraries, museums, and archives. The book explores the connections between physical security and the preservation of our cultural heritage. The Strategic Stewardship of Cultural Resources identifies the risks involved in pres...
The Changing Landscape for Electronic Resources
Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. With this book, you will learn about technical, legal, and resource sharing developments that will contribute to the future distribution of global information in libraries. This book shows how libraries using electronic resources can reduce costs and save transaction time for large and small public libraries as well as ac...
Digital Images and Art Libraries in the Twenty-First Century
Increase your knowledge of the digital technology that is essential for art librarianship today! Digital Images and Art Libraries in the Twenty-First Century is your key to cutting-edge discourse on digital image databases and art libraries. Just as early photographers tried to capture the world to make it accessible, now information professionals in art libraries and art museums are creating and sharing digital collections to make them broadly accessible. This collection shares the experience and insight of art information managers who have taken advantage of digital technology to expand the coverage and scope of image collections and improve access to previously difficult-to-locate informa...
Integration in the Library Organization
Bring technical and public services together to create a more user-friendly library! Written for public and technical services librarians, this vital book examines the changes in the profession that have contributed to the integration of the two services. It explores the responsibilities of public and technical services, the effect of dualism on libraries and the profession, and management concerns in this overlapping environment. With case studies and insightful predictions for the future, Integration in the Library Organization discusses the changes in the profession that have contributed to the integration of the two services. This book fills a gap in the available information about team ...
