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Administrative System Innovation and Building a Public Service-Oriented Government
From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.
Personal, Educational and Organizational Transformation
This book offers models, ideas and processes for personal transformation, educational transformation and organizational transformation in times of global crises. We live in a time of Metacrisis, an era in which several major crises occur at the same time. Times like these historically have offered opportunities for breakthrough and transformation. Our old leadership and educational models no longer work in this unpredictable and complex environment. What does work in times of turmoil is the ability to envision and enact new models, new systems and new forms of leadership. The contributions in this book provide leaders and change agents with a broad perspective on how transformation can take place across different domains as well as practical steps that can be implemented in various situations. It offers examples from different cultures, regions, and religions to help leaders quickly adapt and embrace whatever challenges that emerge. Taken together, the enclosed chapters provide a roadmap for a more positive future for all.
Love and Organization
Organizations are not human, but they are made up of people. Examining the organization, functioning, growing and developing and moving together as one unit, the well-being and success of that organization depends on the well-being of people that make it up. Love, in its various forms, is the energy that motivates and fuels creativity, care, innovation, progress and well-being. Traditionally, organizational structures have been set up to support compliance and command and control, which often discourages love and creates policies against love at the workplace. The result has been reduced growth, productivity and retention of businesses as well as reduced well-being for employees. This reduce...
Civil Economy and Organisation
This book aims to move beyond the concepts of 'bureaucracy', 'hierarchical control' and 'performance' that classic organizational and managerial studies often focus upon. Instead, it considers these managerial leverages as instruments that are liable to lead to a decline in positive worker behaviors. It proposes a shift from traditional management towards a type of organization based upon self-control, equality and liberation - a model far better suited to the turbulent business environment of today. In order to support this analysis, it draws on interdisciplinary research, including the Italian Civil Economy tradition, the connection between agapic love and leadership, and philosophical perspectives on management. It will be of interest to scholars working in the fields of management studies, philosophy, organisation studies and business ethics.
Collaboration for Impact
Collaboration is often seen as a palliative for the many wicked problems challenging our communities. These problems affect some of the most vulnerable and unempowered people in our community. They also carry significant implications for policy processes, programs of service and, ultimately, the budgets and resourcing of national and sub-national governments. The road to collaboration is paved with good intentions. But, as John Butcher and David Gilchrist reveal, ‘good intentions’ are not enough to ensure well-designed, effective and sustainable collaborative action. Contemporary policy-makers and policy practitioners agree that ‘wicked’ problems in public policy require collaborativ...
La gestione delle risorse umane. Formazione manageriale in sanità
La crisi pandemica ha evidenziato che la salute è sì un bene pubblico ad altissimo valore intrinseco, che tuttavia può influenzare il valore sociale in senso molto più ampio. Di conseguenza, le strategie e le scelte operative che riguarderanno il Sistema Sanitario Nazionale rappresentano un volano per l’evoluzione futura del nostro Paese. È in questo contesto che la formazione diventa un momento essenziale per la pianificazione organizzativa, e in particolare la formazione manageriale di medici, infermieri e personale della salute: essa, infatti, non è solo l’ambito di trasmissione di competenze gestionali, ma rappresenta la dimensione privilegiata in cui il sistema sanitario si co...
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