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Hospitality Today
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Hospitality Today
"This textbook provides readers with a comprehensive introduction to the many entities that make up the hospitality industry, as well as an overview of today's hot issues, including ethical challenges and management concerns. The seventh edition features new information on: green hotels and restaurants and sustainable tourism development; hotel technology, computer-based restaurant control systems, and virtual meetings; application of management techniques such as Six Sigma and Balanced Scorecard; how the Internet, e-mail, and social media have changed hospitality marketing."--Publisher description.
The International Hospitality Business
International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management concepts, and new corporate mergers. International Hospitality Business analyzes and discusses the complexity of the political, economic, financial, commercial, and cultural environment within which international business takes place to help you become a productive global manager. Through International Hospitality Business, you will learn how an effe...
OPERATIONS MANAGEMENT AND STRATEGIES IN TRAVEL INDUSTRY
When overseas travel agency owners and directors, predominantly fromMiddle Eastern countries visitedmy Istanbul office and sawmy “Travel Management” book published in 2018 in Turkish, insisted that I publish the same book in English. These comments made me excited and encouraged to publish the book in English with some revisions and additions. Travel and tourism industry is one of the world’s largest industries and a dynamic engine of economic development of the countries. It is a great source of income and employment for countries that receive more international tourists. For this reason, the countries have increased their investment in the travel and tourism industry, Tour operators ...
Hospitality Today
New hospitality management students and employees new to the hospitality industry will benefit from this thorough introduction to the field of hospitality. Hospitality Today, a best-selling textbook, rich with full-color photos and illustrations, provides students with a comprehensive introduction to the many entities that make up the hospitality industry, such as hotels, restaurants, clubs, cruise lines, and casino hotels. They will learn about hospitality careers, the importance of service, and how hotels and restaurants are organized, as well as an overview of today's hot issues, including ethical challenges and management concerns. Numerous examples, exhibits, and statistics give students an up-to-date look at the dynamic hospitality field.
The Diary of Rocco Pascarelli
Rocco Pascarelli is the son of Chicago Mafia boss, Angelo Pascarelli. When his father is indicted for murder and racketeering, Rocco leaves home to join the Army and escape the shackles of his fathers past. He finds a home and moves up the enlisted ranks to become a respected operator in America's elite counter terrorist unit known as Delta Force. When Rocco is severely injured at the Pentagon on 9/11, Angelo seeks revenge for the attack. His efforts uncover evidence of another impending attack which he anonymously forwards to Rocco's boss at the Unit. Things get hairy as terrorists bring dirty bombs into the United States, hoping to detonate in three key cities.
Managing Front Office Operations
A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing r
The Booker (M/M Haunted House Novel of Horror and Suspense)
ONE UNDERWORLD ENTANGLEMENT. ONE HAUNTED MUSIC VENUE. ONE CHANCE TO MAKE IT OUT ALIVE. Despite the ghosts, Barry Matthews takes on the job as booker for the Boardwalk View Hotel. But the renovations uncover something much more sinister. When Barry “Bazza” Matthews leaves his band The Maggots to become the booker for Melbourne’s hottest music venue, he never expects to find a link to the past buried deep within the rubble from the renovations. And now the new spate of threatening phone calls are becoming as troubling as the disappearing visitors and the malevolent activity in the basement. Trapped within the hotel with the alluring Simon, or Felicia, depending on his choice of outfit, t...
