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Effective Guest House Management
Beginning with information on how to build, equip, and decorate a guest house, this guide reveals how to deal with guests from reservation to checkout, all while providing world-class customer service and value for the money.
Proteas
South Africa is situated at the Southern-most tip of Africa and boasts over 21,000 species of plants, all crammed into one country! The Cape Floral Kingdom, the smallest of the six floral kingdoms of the world, occupies a mere 90,000 square kilometers in the south western corner of South Africa, yet it is home to over 8,500 species of plants. By comparison the British Isles, which is three and a half times larger than this, support only 1,400 species. Only the Panama rain forest has a comparable species density to the Cape Floral Kingdom! The earliest record is that of a Dutch missionary who gathered plants in 1624 when his ship replenished its water supply on the return voyage from Batavia ...
A Practical Guide to Guest House Management
Guest houses attract both local and international tourists and aim at providing them with a taste of local food and hospitality. This creates job opportunities and revenue for local regions. As the successful managing and running of a guest house has its own set of challenges, the intention of this book is to provide a practical guide to assist both guest house owners and managers in managing their establishments effectively. The book is divided into seven themes: the law, management principles, financial management, marketing, accommodation and front office management, planning the breakfast menu, and intercultural differences.
A Warm Kiwi Welcome
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Your Own Guest House
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South African national bibliography
Classified list with author and title index.
Veld & flora
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