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The expert guide to the major issues, the chief trends, and the most effective models and solutions for gifted and talented curriculum! Designed in a straightforward, no-nonsense fashion with the busy educator in mind, Curriculum for Gifted and Talented Students presents the areas of the most significance, most interest, and most debate in gifted education today. Key features include: An astute and comprehensive overview by editor and leader within the field, Joyce VanTassel-Baska Eleven influential articles at the core of curriculum for the gifted Visionary projections of future trends in curriculum development Examples and suggestions for putting research findings to use in practice This r...
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.
This is an edited book based on the selected submissions made to the conference titled "International Conference in Smart Cities". The project provides an innovative and new approach to holistic management of cities physical, socio-economic, environmental, transportation and political assets across all domains, typically supported by ICT and open data.