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KESEJAHTERAAN YANG BAIK
Kesehatan dan kesejahteraan masyarakat tidak terbatas pada upaya mengatasi berbagai jenis penyakit; layanan kesehatan (obat, vaksin, perekrutan dan pelatihan tenaga kesehatan), meningkatkan kesehatan mental dan kesejahteraan, perlindungan risiko finansial, dan upaya meningkatkan pembiayaan kesehatan. Topik unggulan kesehatan dan kesejahteraan dapat diakomodasi oleh berbagai disiplin ilmu. Kesejahteraan yang baik merupakan tema yang revelan dengan kebutuhan masyarakat dalam era pascapandemi.
BRAND MARKETING
Dalam dunia pemasaran, branding atau citra brand sangat berhubungan dengan marketing. Meski demikian, keduanya adalah hal yang benar-benar berbeda. Bisa dikatakan, mereka berbeda tetapi saling membutuhkan. Tapi ternyata tidak banyak yang tahu mengenai hal itu. Brand Marketing merupakan teknik pemasaran yang bertujuan mendapatkan customer sebanyak-banyaknya dengan cara memperkenalkan brand suatu produk tertentu. Pemasaran yang dimaksud dapat dilakukan melalui media cetak, media elektronik maupun media online. Tidak hanya memperkenalkan brand, akan tetapi brand marketing juga memiliki tujuan untuk membentuk persepsi konsumen tentang kelebihan dan manfaat dari suatu produk. Tidak hanya sekadar. Ketika masyarakat mengenal dan mengerti manfaat dari sebuah produk brand, maka akan muncul ketergantungan akan produk tersebut dan akan disebarluaskan kepada orang lain.
Services Marketing Management
Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services', to provide an easily digestible approach to the service industry with a specific focus on the management and marketing elements. This new edition has been thoroughly revamped to include pedagogical features such as exercises and mini cases throughout the text to consolidate learning and make it more student friendly. New content has been incorporated to bring the subject matter thoroughly up to date, for example featuring more on the Internet, the inclusion of material on call centres in respect of service delivery and service encounter; additional mater...
The Management and Marketing of Services
This 2nd edition provides a highly accessible perspective on the management and marketing services. In particular, service design and productivity are examined as well as more general topics such as implications for services in the future.
From Marketing Mix to Relationship Marketing
The author of this paper believes that a paradigm shift is under way in marketing theory. For the past 40 years, marketing thought, research and practice has been dominated by the marketing mix paradigm, based on the four Ps of product, price, place and promotion. Now, however, it is challenged by relationship marketing, defined as a process of establishing, maintaining and enhancing relationships with customers and other partners, at a profit, so that the objectives of the parties involved are met through a mutual exchange and fulfilment of promises, and of trust between seller and customer. The author examines the characteristics of such relationships and discusses how relationship marketing has evolved from other contemporary marketing theories.
Brand Hate
This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers' loyalty. It is almost impossible not to run into hateful language about companies and their brands in today’s digital consumption spaces. Consumer hostility and hate is not hidden and silent anymore but is now openly shared on many online anti-brand websites, consumer social networking sites, and complaint and review boards. The book defines consumer brand hate and discusses its dimensions, antecedents, and consequences as well as the semiotics a...
Advances in Digital Science
This book gathers selected papers that were submitted to the 2021 International Conference on Advances in Digital Science (ICADS 2021) that aims to make available the discussion and the publication of papers on all aspects of single and multi-disciplinary research on Conference topics (https://ics.events/icads-2021/). ICADS 2021 was held on February 19–21, 2021. An important characteristic feature of Conference is the short publication time and world-wide distribution. Written by respected researchers, the book covers a range of innovative topics related to: Advances in Digital Agriculture & Food Technology, Advances in Digital Economics, Advances in Digital Education, Advances in Public H...
Marketing: A Relationship Perspective (Second Edition)
Marketing: A Relationship Perspective is back for a second edition and continues to set a benchmark for achievement in introductory marketing courses across Europe. It is a comprehensive, broad-based, and challenging basic marketing text, which describes and analyzes the basic concepts and strategic role of marketing and its practical application in managerial decision-making. It integrates the 'new' relationship approach into the traditional process of developing effective marketing plans. The book's structure fits to the marketing planning process of a company. Consequently, the book looks at the marketing management process from the perspective of both relational and transactional approach, suggesting that a company should, in any case, pursue an integrative and situational marketing management approach. Svend Hollensen's and Marc Opresnik's holistic approach covers both principles and practices, is drawn in equal measure from research and application, and is an ideal text for students, researchers, and practitioners alike.PowerPoint slides are available for all instructors who adopt this book as a course text.
Brands and Branding
With contributions from leading brand experts around the world, this valuable resource delineates the case for brands (financial value, social value, etc.) and looks at what makes certain brands great. It covers best practices in branding and also looks at the future of brands in the age of globalization. Although the balance sheet may not even put a value on it, a company’s brand or its portfolio of brands is its most valuable asset. For well-known companies it has been calculated that the brand can account for as much as 80 percent of their market value. This book argues that because of this and because of the power of not-for-profit brands like the Red Cross or Oxfam, all organisations ...
