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Why is it difficult to design innovative IT?
It may seem strange to claim that it is difficult to design innovative information technology (IT) in a time when the technological progress leaps forward like never before. However, despite the numerous opportunities that this rapid progress provides, we often design IT that is similar to existing artifacts, making IT design incremental rather than radical. At the same time, IT innovations are pointed out as crucial to meet the societal challenges we are facing, not least in the public sector, including a growing and older population, increasing demands from citizens and reduced tax revenues. This calls for us to better understand why it is difficult to design innovative IT. Previous resear...
This Changes Everything – ICT and Climate Change: What Can We Do?
This book constitutes the refereed proceedings of the 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC13 2018, held at the 24th IFIP World Computer Congress, WCC 2018, in Poznan, Poland, in September 2018. The 29 revised full papers presented were carefully reviewed and selected from 48 submissions. The papers are based on both academic research and the professional experience of information practitioners working in the field. They deal with multiple challenges society will be facing in the future and are organized in the following topical sections: history of computing: "this changed everything"; ICT4D and improvements of ICTs; ICTs and sustainability; gender; ethical and legal considerations; and philosophy.
Toward ICT-enabled Co-production for Effective Crisis and Emergency Response
In contemporary society, public services struggle to maintain a high quality of service if the authority responsible for the service delivery experiences resource deficit and increased uncertainties and vulnerabilities. This thesis explores how information and communication technology (ICT) can enable new types of network collaborations – co-production – between government (municipalities) and citizens, for a more effective crisis and emergency response. This is explored in the light of digitalization and taking an end-user perspective. The thesis’s first objective is to describe the transformation toward ICT-enabled co-production. The second objective is to identify opportunities and ...
Information Systems Development for Emerging Public Sector Cross-sector Collaborations
Information systems (IS) seem prevalent in modern societies and have resulted in the rapid digitalisation of different societal sectors. One application domain of IS is emergency response, which is responsible for delivering essential services to save lives and minimise environmental damage in both small , frequent and large-scale emergencies. Specific IS applications are in turn used in emergency response to support such aspects as decision-making, communication, information sharing and the dispatching of resources. Public-sector cut-backs and a lack of professional resources have affected emergency response at the same time as natural disasters (e.g. forest fires, tsunamis, storms, terror ...
Electronic Government
This book constitutes the refereed proceedings of the 14th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2015, held in Thessaloniki, Greece, in August/September 2015 in conjunction with the 7th International Conference on eParticipation, ePart 2015. The 25 revised full papers presented were carefully reviewed and selected from 53 submissions. The papers have been organized in the following topical sections: foundations; open and smart government; services, processes and infrastructure; and application areas and evaluation.
Why is it so challenging to cultivate open government data?
Introduction: This compilation licentiate thesis focuses on open government data (OGD). The thesis is based on three papers. OGD is a system that is organized when publishers collect and share data with users, who can unrestrictedly reuse the data. In my research, I have explored why it can be challenging to cultivate OGD. Cultivation is human activities that change, encourage, or guide human organizations towards a higher purpose by changing, introducing, managing, or removing conditions. Here, the higher purpose is OGD to realize believed benefits. Thus, OGD cultivation is an attempt to stimulate actors into organizing as OGD. Problem and Purpose: OGD is believed to lead to several benefit...
The Smart City – how smart can ’IT’ be?
Cities are facing many challenges; challenges linked to world-wide trends like urbanisation, climate changes and globalisation. In parallel to these trends, we have seen a rapid digitalisation in and of different parts of society. Cities and local governments have been appointed an important role in overcoming these world-wide challenges, and subsequently, in policy practices digitalisation is perceived as an important dimension in delivering better and sustainable services to its citizens. As a result, the smart city has emerged as a concept and approach to contemporary urban planning and development. There is still no common understanding of the concept and what components and dimensions i...
Elektroniska marknadsplatser
Den här avhandlingens ämne är elektroniska marknadsplatser och hur sådana bör utformas utifrån mindre leverantörers perspektiv. Med leverantörer avses här de säljande företag som använder marknadsplatser som mellanhand för att sälja varor och tjänster. I den situation som studerats används ofta denna kanal på begäran av kunden och dessutom via en marknadsplats vars utformning primärt är utformad utifrån kundens behov. Den kategori av marknadsplatser som har studerats har vidare inriktning mot inköp och försäljning mellan organisationer och företag. En central utgångspunkt och viktig förutsättning för studiens berättigande är uppfattningen om att forskningen kri...
Thoughtful Interaction Design
The authors of Thoughtful Interaction Design go beyond the usual technical concerns of usability and usefulness to consider interaction design from a design perspective. The shaping of digital artifacts is a design process that influences the form and functions of workplaces, schools, communication, and culture; the successful interaction designer must use both ethical and aesthetic judgment to create designs that are appropriate to a given environment. This book is not a how-to manual, but a collection of tools for thought about interaction design. Working with information technology—called by the authors "the material without qualities"—interaction designers create not a static object ...
