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Handbook of Communication in Organisations and Professions
This volume presents mayor contributions of Applied Linguistics to the understanding of communications in the professions. The first two parts of this book deal with the theoretical and methodological orientations of professional communication studies, the history and development of professional communication studies, highlighting the discursive turn of Applied Linguistic research that goes far beyond the established paradigm of Language for Specific Purposes. The third part - the core of this book - presents research into professional practices from various domains (e.g. law, healthcare, business and management, organizations), sites of engagement (as e.g. lawyer-client-conference, doctor-patient interaction) and with respect to different themes that are generalizable across domains and sites (as e.g. communicative aspects of action and practice, of assessment and appraisal). In the final part, professionals from various domains evaluate the contribution to their work so far made by Applied Linguistics.
New Adventures in Language and Interaction
In this book sixteen international scholars of language and social interaction describe their distinct frameworks of analysis. Taking conversation analysis and interactional sociolinguistics as their points of departure and investigating ordinary conversation as well as institutions such as health care, therapy, and city council meetings, they often incorporate gesture, prosody, and the listener's behavior in the analysis of talk. While some approaches are grounded in a critique of the major schools of interaction analysis, others integrate the interactionist perspective with ideas from fields such as systemic-functional linguistics, distributed cognition, and the sociology of knowledge. Each chapter combines a statement of the terms and methods of analysis with an exemplary analysis of a moment of interaction. "New Adventures in Language and Interaction" gives an excellent overview of the novelty and diversity of interaction-focused perspectives on language and of the heterogeneity of approaches that have evolved from the pioneering work of Sacks and Schegloff, Gumperz, and their co-workers.
Discourse and Social Life
This collection brings together for the first time in a single volume many of the major figures in contemporary discourse studies. Each chapter is an original contribution which has been specifically commissioned for this book, and together they document the wide range of concerns and techniques which characterise the discipline at the turn of the century. Discourse and Social Life is concerned with a variety of different types of data - talk, text and interaction - and covers research sites which range from the home setting through the health care setting and the courtroom to the public sphere. The book not only provides a critical, historical overview of different traditions of discourse a...
Interpreter Mediated Healthcare Consultations
This book engages - conceptually and empirically - with the ongoing debate concerning the 'influence' occasioned by the participation of an interpreter - whether professionally trained or as a lay family member - in healthcare delivery. Healthcare delivery, especially in the primary care sector, is increasingly becoming multicultural and multilingual in character. This global reality manifests itself as a communicative challenge in interpreter-mediated healthcare consultations, involving professional as well as family members in the role of interpreters. In the context of this book (previously published as a special issue of Communication & Medicine), interpreter-mediated healthcare consulta...
Talk as Therapy
The book is an empirical study of naturally occurring talk between psychotherapist and clients experiencing various anxieties and traumas that most of us recognize and can relate to. By relying on contemporary theories about sequential, situated discourse as well as drawing on “praxis” literature, it aims to investigate how psychotherapy as practice is contextually and interactionally accomplished. By scrutinizing patterns of language use, which reflect the core norms of the speech event of psychotherapy, it offers a unique look into the therapeutic dialogue at the micro level. The book presents a host of practical guidelines as to how to conduct ethnographic fieldwork at the (inter)professional research site in order to produce practically relevant findings. It also addresses the infiltration of therapeutic norms and strategies into new social contexts. Talk as Therapy is about disclosing one’s (usually) dysphoric experiences, clarifying and exploring them in the interactional here-and-now as well as focusing on their emotional aspects in the safety of the relationship with the therapist.
Talk, Work and Institutional Order
Review text: Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index ... complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001.
Discourse, Ideology and Specialized Communication
This book approaches the issue of ideology in specialized communication in professional, institutional and disciplinary settings across domains as diverse as law, healthcare, corporate management, migration, NGOs, etc. What unites the contributors is their commitment to a discourse view of language use, i.e., the view that organisational and professional practices are rooted in social, ideological orders, although a variety of perspectives on the exact nature of the relationship between ideology and discourse can be discerned in individual chapters. The acts of interpretation - by participants and analysts alike - are invested in ideology, explicitly or implicitly. This manifest/hidden duality surrounding ideology-in-discourse constitutes the main focus. Challenging the traditional presumption of objectivity, impersonality and non-involvement that has often characterized research on Language for Specific Purposes, this book demonstrates how the specialized communication setting is a critical site where ideology is intrinsically embodied in discursive practices.
Handbook of Intercultural Communication
In today’s globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a ?problem-solving? approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: provides a state-of-the-art description of different areas in the context of intercultural communication presents a critical appraisal of the relevance of the field offers solutions of everyday language-related problems international handbook with contributions from renown experts in the field
Language Practices in Social Work
Analysis of language and discourse in social sciences has become increasingly popular over the past thirty years. Only very recently has it been applied to the study of social work, despite the fact that communication and language are central to social work practice. This book looks at how social workers, their clients and other professionals categorise and manage the problems of social work in ways which are rendered understandable, accountable and which justify professional intervention. Features include: studies of key practice areas in social work, such as interviews, case conferences, home visits analysis of the language and construction used in typical case studies of everyday social work practice exploration of the ways in which professionals can examine their own practice and uncover the discursive, narrative and rhetorical methods that they use. The purpose of this engaging study is to increase awareness of language and discourse in order to help develop better practice in social work. It is essential reading for professionals in social work, child welfare and the human services and will be a valuable contribution to the study of professional language and communication.
Professional Communication Across Languages and Cultures
Aims at developing an integrative linguistic perspective on talk at work. This book approaches the topic of professional communication from multiple levels, providing critical, valuable insights into the dynamics of creating and maintaining professional relationships at work.
