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S-BPM ONE - Learning by Doing - Doing by Learning
  • Language: en
  • Pages: 319

S-BPM ONE - Learning by Doing - Doing by Learning

This book constitutes the refereed proceedings of the Third International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2011, held in Ingolstadt, Germany, in September 2011. The papers feature the analysis, modeling, implementation, execution and management of interaction patterns with an explicit stakeholder focus and also embrace themes pertaining to the engineering and management of systems and organizations, particularly with respect to the areas of interaction culture, process-aware information systems, strategic alignment, and governance structures.

Challenges of Information Technology Management in the 21st Century
  • Language: en
  • Pages: 1244

Challenges of Information Technology Management in the 21st Century

  • Type: Book
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  • Published: 2000
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  • Publisher: IGI Global

As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.

Strategies for eCommerce Success
  • Language: en
  • Pages: 352

Strategies for eCommerce Success

  • Type: Book
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  • Published: 2001-07-01
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  • Publisher: IGI Global

Annotation Examining key components and concepts in e-commerce, this study identifies critical factors relating to success in the global business environment. It also describes the economics of e-commerce and the practical issues concerning its application. Specific chapters discuss privacy, structure, policy concerns, customer loyalty, trust, internal audits, payment mechanisms, mobile communications, and costs. Contributors include scholars from North America, Europe, Saudi Arabia, and China. Annotation c. Book News, Inc., Portland, OR (booknews.com).

S-BPM ONE - Scientific Research
  • Language: en
  • Pages: 252

S-BPM ONE - Scientific Research

This book constitutes the thoroughly refereed scientific proceedings of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. The 12 papers were carefully reviewed and selected from 36 submissions and are completed by one invited keynote paper and a summary of the tutorial onsubject-oriented business process management. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. This year's contributions address all life-cycle activities, in particular analyzing business objectives, subject behavior design and integration, and automating complex work procedures.

S-BPM ONE - Education and Industrial Developments
  • Language: en
  • Pages: 262

S-BPM ONE - Education and Industrial Developments

This book constitutes the thoroughly refereed proceedings of the industrial track of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. The 19 papers included were selected from the practically oriented submissions, and they have gone through the same rigorous peer-review process as their scientific counterparts.

The Trade Wars of the USA, China, and the EU
  • Language: en
  • Pages: 211

The Trade Wars of the USA, China, and the EU

The book makes an effort in investigating the present and future developments in the global economy, after the 2008 global financial and economic crisis. The results of the global crisis were devastating and destructive all around the world. The USA economy took significant damage when the crisis went into Europe, and it turned out a foreign debt crisis influencing European economies, including Iceland, Ireland, Greece, Spain, Italy. Consequently, the economic crises gave impetus to social uprisings and protest, and this led to giving populist and nationalist politicians the advantage to take the control of government. President Trump's “First USA Policy,” then, European populist and ant...

Coordination and Agent Technology in Value Networks
  • Language: en
  • Pages: 213

Coordination and Agent Technology in Value Networks

New approaches and technologies are required to coordinate the interdependent interests of economic entities. Distributed decision making and self-organization become increasingly important where hierarchical planning reaches its limits. Therefore, innovative solutions have to face those challenges allowing especially for coordination and information processing between distributed entities. In particular market-based coordination mechanisms provide this opportunity; they can be efficiently combined with powerful technologies like software agents to build the flexible coordination infrastructures for today's and tomorrow's electronic business. Science and industry will have to collaborate. Not only to identify the challenges of the prospering information society and to bring them onto our research agendas. Consequently, the book at hand is targeted towards scientists and practitioners likewise.

Analyse und Klassifizierung von Problemsituationen bei der Einfhrung einer Service-orientierten Architektur (SOA)
  • Language: de
  • Pages: 160

Analyse und Klassifizierung von Problemsituationen bei der Einfhrung einer Service-orientierten Architektur (SOA)

Die vorliegende Studie analysiert und klassifiziert Problemsituationen bei der Einf hrung einer Service-orientierten Architektur (SOA). Aufgrund des noch relativ jungen Themengebiets existieren kaum umfassende Abhandlungen zu Problemsituationen bei der Einf hrung einer SOA. Daher wurde im Rahmen dieser Studie eine explorative Expertenbefragung zur Identifizierung und Klassifizierung von Problemsituationen durchgef hrt. Zun chst wurde eine geeignete Forschungsmethode zur Durchf hrung einer explorativen Expertenbefragung erarbeitet. Die Forschungsmethode orientiert sich im Wesentlichen an der zusammenfassenden Inhaltsanalyse nach Mayring. Aufgrund des strukturierten Interpretationsregelwerks u...

Mobile Computing
  • Language: de
  • Pages: 204

Mobile Computing

Das Herausgeberwerk zeigt, welche Auswirkungen der Einsatz von mobilen Endgeräten auf betriebliche Abläufe hat und wie Anwendungsszenarien in verschiedenen Branchen aussehen können. Hierzu werden u. a. Beispiele aus dem Personalmanagement und dem Gesundheitswesen vorgestellt. Experten aus Wissenschaft und Praxis diskutieren Fragen rund um das Mobile Enterprise ebenso, wie die Gestaltung mobiler Prozesse im ERP und mobiles e-Learning. Dieser Band bietet damit all jenen Lesern und Wissenschaftlern neue Einsichten, die sich für das Thema mobile Anwendungen umfassend interessieren.

Digital Customer Experience
  • Language: de
  • Pages: 312

Digital Customer Experience

Die Digital Customer Experience rückt zunehmend in den Fokus, wenn es darum geht, Kunden einen besonderen Nutzen und ein besonderes Erlebnis zu versprechen, sie zufrieden zu stellen und zu binden. Sie ergänzt Produkte und Dienstleistungen und bietet dabei insbesondere im Kontakt zwischen Kunden und Anbietern digitale Services und Unterstützungsangebote. Hier setzt das Buch an: Der vorliegende Herausgeberband legt aus der theoretischen Perspektive der Service Dominant Logic die Grundlagen für die Betrachtung und Gestaltung einer Digital Customer Experience. Anschließend fokussieren die Autoren auf IT-gestützte Möglichkeiten, die persönliche Beziehung zwischen Kunde und Anbieter im stationären Einzelhandel durch digitale Dienste zu ergänzen. Besondere Betrachtungen einer mobilen oder mithilfe von virtueller Realität gestalteter Customer Experience sowie sozialer und kooperativer Konzepte schließen sich an. Ansätze zu Design und Rahmenbedingungen der Gestaltung einer Digital Customer Experience runden das Herausgeberwerk ab. Wie typisch für die Fachbuchreihe Edition HMD greifen die Beitragsautoren das Thema aus Sicht von Forschung und Praxis gleichermaßen auf.