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One of five texts which constitute the main texts of the Open University course Understanding Business Functions (B202), this course develops knowledge and understanding of how organizations work through the contribution of five key business functions.
This book describes the application of systems thinking across a broad field of cases representing research, teaching, decision support and construction. All cases are presented by experts who have actually been involved in the activities they describe. The broad selection of cases captures the great variation of systems thinking, and how it is integrated into models and theories and solid knowledge pertaining to different substantive areas.
In a world of increasing complexity, instant information availability and constant flux, systems approaches provide the opportunity of a tangible anchor of purpose and iterate learning. The five approaches outlined in the book offer a range of interchangeable tools with rigorous frameworks of application tried and tested in the ‘real world’. The frameworks of each approach form a powerful toolkit to explore the dynamics of how societies emerge, how organisations create viability, how to facilitate chains of argument through causal mapping, how to embrace a multiplicity of perspectives identifying purposeful activity and how to look for the bigger picture across multiple disciplines. Systems Approaches offers an excellent first introduction for those seeking to understand what ‘systems thinking’ is all about as well as why the tools discussed herein should be applied to management and professional practice. This book provides a practical guide, and the chapters stand alone in explaining and developing each approach.
This book is about dealing with messes. Sometimes known as 'wicked problems', messes (or messy situations) are fairly easy to spot:it's hard to know where to startwe can't define them everything seems to connect to everything else and depends on something else having been done first we get in a muddle thinking about them we often try to ignore some aspect/s of themwhen we finally do something about them, they usually get worse they're so entangled that our first mistake is usually to try and fix them as we would fix a simple problem.
Responsive Security: Be Ready to Be Secure explores the challenges, issues, and dilemmas of managing information security risk, and introduces an approach for addressing concerns from both a practitioner and organizational management standpoint. Utilizing a research study generated from nearly a decade of action research and real-time experience, this book introduces the issues and dilemmas that fueled the study, discusses its key findings, and provides practical methods for managing information security risks. It presents the principles and methods of the responsive security approach, developed from the findings of the study, and details the research that led to the development of the appro...
A handbook of situated design methods, with analyses and cases that range from designing study processes to understanding customer experiences to developing interactive installations. All design is situated—carried out from an embedded position. Design involves many participants and encompasses a range of interactions and interdependencies among designers, designs, design methods, and users. Design is also multidisciplinary, extending beyond the traditional design professions into such domains as health, culture, education, and transportation. This book presents eighteen situated design methods, offering cases and analyses of projects that range from designing interactive installations, ur...
This 15-hour free course discussed the role of systems thinking in supporting the management of ecologically sustainable development programmes.
An argument that information exists at different levels of analysis—syntactic, semantic, and pragmatic—and an exploration of the implications. Although this is the Information Age, there is no universal agreement about what information really is. Different disciplines view information differently; engineers, computer scientists, economists, linguists, and philosophers all take varying and apparently disconnected approaches. In this book, Antonio Badia distinguishes four levels of analysis brought to bear on information: syntactic, semantic, pragmatic, and network-based. Badia explains each of these theoretical approaches in turn, discussing, among other topics, theories of Claude Shannon...
Wicked problems are complex, ill-structured, human problem situations. This book will help you design an inquiry and intervention in such messy, wicked situations. It does so by guiding you through the steps and stages of a systemic process that addresses your own wicked problem. Limited references to systems theory and history acquaint you with the key principles to work wicked problems on your own. The focus of this book on systems thinking is on a critically important question that often goes unanswered: "Where do I start?" It also provides numerous tips and tricks to keep you on the right track. You will find that the systems approaches in this book will not only help you to address wicked problems yourselves, but also that it will give you a basic grasp of what is involved in other systems methods. Few other investments in your intellectual toolbox could claim the same.
What is transdisciplinarity – and what are its methods? How does a living lab work? What is the purpose of citizen science, student-organized teaching and cooperative education? This handbook unpacks key terms and concepts to describe the range of transdisciplinary learning in the context of academic education. Transdisciplinary learning turns out to be a comprehensive innovation process in response to the major global challenges such as climate change, urbanization or migration. A reference work for students, lecturers, scientists, and anyone wanting to understand the profound changes in higher education.