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Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology, Thomas Elston addresses this pressing question of good governance. Focusing on the practical challenge of how to undertake better public management reforms, he questions the assumption that failure typically occurs because of poor reform implementation. Instead, he shows how reforms are often badly designed from the outset, being fashion-led, more focused more on fixing errors than exploiting opportunities and ignoring implicit costs of change. This concise, practically-orientated work employs diverse examples to propose ways to improve the design of public sector reform programmes -- and the services that citizens receive.
Includes the society's Report
"With a comprehensive study of libraries, archives, court houses, churches, land offices, maps and histories of nations and people the story of the William Nash and Anne Hopkins family comes to life in this book. The amusing and often tongue-in-cheek manner in which Bill Nash tells the story gives the reader a clear picture of the family saga. From the 1635 sailing from London to the present, this is the story of a courageous and proud people. Much more than just charts and lineages, “Our Nashes” intertwines the history of this nation with the Nash family into a hard-to-put-down volume."
Reprint of the original, first published in 1883.
The country addresses, as well as the names, are given of Catholics indexed under Recusants; addresses and occupation are given for dissenters indexed as Conventiclers. Unique accounts of criminal and civil proceedings in London and Middlesex which involve people from all over the country.