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Pada era globalisasi dan digital saat ini memahami pemasaran dan proses pemasaran kontemporer merupakan bagian dari strategi pemasaran perusahaan untuk mampu bersaing, baik itu bagi perusahaan barang maupun jasa. Pemasaran (Marketing) diartikan sebagai suatu proses di mana perusahaan menciptakan nilai bagi pelanggan dan membangun hubungan yang kuat dengan tujuan untuk menangkap nilai dari pelanggan sebagai imbalannya. Sedangkan kontemporer diartikan sebagai suatu hal yang modern, eksis dan terjadi bahkan masih berlangsung sampai sekarang. Maka pemasaran kontemporer dapat diartikan sebagai suatu proses penciptaan nilai oleh perusahaan untuk memperoleh pelanggan, setelah itu membangun hubungan yang kuat dengan pelanggan supaya tidak pindah ke yang lain dengan tujuan memperoleh keuntungan yang diharapkan. Pemasaran yang baik haruslah memiliki sebuah konsep yang jelas dan tersusun dengan baik agar dapat memenuhi seluruh kebutuhan dan keinginan konsumen. Selain itu, pemasaran juga harus memikirkan beberapa hal lain seperti permintaan barang atau jasa, nilai barang atau jasa, cara transaksi serta area wilayah pemasaran.
Manajemen Sumber Daya Manusia adalah manajemen yang mempelajari khusus peranan serta hubungan manusia dalam suatu organisasi perusahaan. Unsur MSDM adalah yang termasuk tenaga kerja atau karyawan pada suatu perusahaan adalah manusia. Jadi MSDM ini hanya fokus terhadap tenaga kerja seorang manusia. Buku ini memuat konsep pengelolaan SDM bermula dari Manajemen Personalia, yang kemudian berkembang menjadi Manajemen SDM. Pada awal mulanya, hanya unsur tenaga yang dimanfaatkan dari SDM. Sehingga metode pengelolaan yang cocok adalah Manajemen Personalia, yaitu pengelolaan SDM yang berfokus hanya pada pencatatan data karyawan. Antara lain pencatatan saat karyawan masuk dan keluar, perhitungan gaji, absensi, dan sebagainya. Metode pengelolaan ini cocok digunakan oleh perusahaan manufaktur yang lebih menggunakan unsur tenaga (labor).
InCEESS is an international conference hosted by Pelita Bangsa University. This conference is arranged to become an annual conference making room for scholars and practitioners in the area of Engineering, ICT, Management, and all research in Social Science and Humanities to share their thoughts, knowledge, and recent researches in the field of study (https://inceess.pelitabangsa.ac.id/).
This book is the ideal starting point for business managers involved with electronic commerce, as well as technical professionals who want to keep abreast of the latest trends and issues in management practices affected by electronic commerce technology. You will learn about firewalls, transaction security, electronic payment methods, and the management issues facing Internet Service Providers. Also fully covered are electronic commerce applications internal to the corporation-supply-chain management, manufacturing, and finance.
'eMarketing eXcellence' offers an exciting new approach to help you build a customer-driven e-business. As the core text for the CIM's E-marketing award, the book offers a highly structured and accessible guide to a critical subject, providing a useful reference point for all students and managers involved in marketing strategy and implementation. A practical guide to creating and executing e-marketing plans, this book combines established approaches to marketing planning with the creative use of new e-models and e-tools. It is designed to support both marketers who are integrating e-marketing into their existing marketing and communications strategies and experienced e-marketers looking to ...
As patterns of media use become more integrated with mobile technologies and multiple screens, a new mode of viewer engagement has emerged in the form of connected viewing, which allows for an array of new relationships between audiences and media texts in the digital space. This exciting new collection brings together twelve original essays that critically engage with the socially-networked, multi-platform, and cloud-based world of today, examining the connected viewing phenomenon across television, film, video games, and social media. The result is a wide-ranging analysis of shifting business models, policy matters, technological infrastructure, new forms of user engagement, and other key trends affecting screen media in the digital era. Connected Viewing contextualizes the dramatic transformations taking place across both media industries and national contexts, and offers students and scholars alike a diverse set of methods and perspectives for studying this critical moment in media culture.
Marketing Channel Strategy: An Omni-Channel Approach is the first book on the market to offer a completely unique, updated approach to channel marketing. Palmatier and Sivadas have adapted this classic text for the modern marketing reality by building a model that shows students how to engage customers across multiple marketing channels simultaneously and seamlessly. The omni-channel is different from the multi-channel. It recognizes not only that customers access goods and services in multiple ways, but also that they are likely doing this at the same time; comparing prices on multiple websites, and seamlessly switching between mobile and desktop devices. With the strong theoretical foundation that users have come to expect, the book also offers lots of practical exercises and applications to help students understand how to design and implement omni-channel strategies in reality. Advanced undergraduate and graduate students in marketing channels, distribution channels, B2B marketing, and retailing classes will enjoy acquiring the most cutting-edge marketing skills from this book. A full set of PowerPoint slides accompany this new edition, to support instructors.
This book gathers new empirical findings fostering advances in the areas of digital and communication design, web, multimedia and motion design, graphic design, branding, and related ones. It includes original contributions by authoritative authors based on the best papers presented at the 4th International Conference on Digital Design and Communication, Digicom 2020, together with some invited chapters written by leading international researchers. They report on innovative design strategies supporting communication in a global, digital world, and addressing, at the same time, key individual and societal needs. This book is intended to offer a timely snapshot of technologies, trends and challenges in the area of design, communication and branding, and a bridge connecting researchers and professionals of different disciplines, such as graphic design, digital communication, corporate, UI Design and UX design. Chapter “Definition of a Digital Tool to Create Physical Artifacts: The Case of the Gamers4Nature Project” is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
This SpringerBrief offers a state of the art analysis of electronic word-of-mouth (eWOM) communications and its role in marketing. The book begins with an overview of traditional word-of-mouth (WOM) and its evolution to eWOM. It discusses the differences between traditional and online WOM. The book examines why people engage in eWOM communications, but also how consumers evaluate its persuasiveness. It also looks at the effects of eWOM. The book identifies current gaps in the eWOM research, but also highlights future directions for this growing field. eWOM is an important marketing technique in brand communications, and it plays an important role in modern e-commerce. Marketers become extremely interested in enhancing the power of eWOM developing loyalty programs and building brands. Studying the effect of eWOM can be beneficial for companies. This book should be a good resource for scholars and practitioners that need to understand the pervasive effects of eWOM.
This book provides an introduction to the state of the art in financial technology (FinTech) and the current applications of FinTech in digital banking. It is a comprehensive guide to the various technologies, products, processes, and business models integral to the FinTech environment. Covering key definitions and characteristics, models and best practice, as well as presenting relevant case studies related to FinTech and e-Business, this book helps build a theoretical framework for future discussion.