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Nev's unorthodox management style, which involves compulsory sing-a-longs, matchmaking attempts, arm wrestling bouts and the use of very direct language delivered at high volume, often puts him at odds with HR. But, as CEO and founder of Save Britain Money, which turns over £60m a year, and which recently came second in a competition to find the best company to work for in the UK, Nev's skills are undisputed. And now, in Happy People Sell, Nev will, for the first time, share the secrets of his success. With chapters including SWSWSWN (Some Will, Some Won't, So What? Next!), Dial with a Smile, Proper Planning Prevents Piss-Poor Performance, I Favour Those with a Glide in their Slide and The Heart of the Matter is a Matter of the Heart, Nev offers his own, no-nonsense vision of empire building and corporate administration. Case studies featuring popular call centre staff, including tea-lady Hayley who excelled in Episode 3 at organising a piss-up in a brewery, will appear throughout - though HR have added their own notes when Nev wasn't looking. As Nev would say, 'GET IN HERE, NOW!'
TABLE OF CONTENTS: 1 How Far Can You Go with Self-Analysis? 2 You Feel As You Think. 3 Feeling Well by Thinking Straight. 4 What Your Feelings Really Are. 5 Thinking Yourself Out of Emotional Disturbances. 6 Recognizing and Attacking Neurotic Behavior. 7 Overcoming the Influences of the Past. 8 How Reasonable is Reason? 9 The Art of Never Being Desperately Unhappy. 10 Tackling Dire needs for Approval. 11 Eradicating Dire Fears of Failure. 12 How to Stop Blaming and Start Living. 13 How to Be Happy Though Frustrated. 14 Controlling Your Own Destiny. 15 Counquering Anxiety. 16 Acquiring Self-Discipline. 17 Rewriting Your Personal History. 18 Accepting Reality. 19 Overcoming Inertia and Becoming Creatively Absorbed. 20 Living Rationally in an Irrational World.
This book is written in terms that are comprehensible to the layman. The step-by-step instructions should afford the reader a means of acquiring self-hypnosis. The necessary material is here. The reader need only follow the instructions as they are given. It is the author's hope that you will, through the selective use of self-hypnosis, arrive at a more rewarding, well-adjusted, and fuller life.
If you feel like you are on a runaway emotional roller coaster with your partner at the controls, this book is for you! It can save you years of torment, tumult, and tears.
A revised and updated edition of a groundbreaking self-help classic, with a foreword by Eckhart Tolle, bestselling author of The Power of Now and A New Earth Three Magic Words presents a simple but profound truth: we can shape the outer world by shaping our inner thoughts. Instead of being controlled by circumstances, we can become architects of our reality by harnessing the power of consciousness itself. Throughout the book, U. S. Andersen illustrates this principle with meditations to help you reframe difficult situations and cultivate liberating thoughts. He also empowers you to: • understand the true relationship between mind and matter • free yourself from limiting beliefs • program your thoughts for success • tap the power of the subconscious mind • develop your innate intuitive abilities As Andersen puts it, this book is “aimed at revealing to you your power over all things. You will learn that there is only one mover in all creation, and that mover is thought.”
This elegant coffee-table book chronicles the efforts that went into the creation of Los Angeles' famed Art Deco masterpiece. Bullocks Wilshire offers readers a peek at the rich history of an architectural icon, from construction and golden age to renovation and its rebirth.
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Treat yourself to this fun, inspirational book and discover how to find happiness and serenity...no matter what life dishes out.