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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Soros on Soros
This interview offers insight into the little-known personal and professional life of the reknown investor who is also a major philanthropist, describing his early family life, his years as a "Guru in Training," and the founding of The Quantum Fund.
The Concept of Genocide in International Criminal Law
This book presents a review of historical and emerging legal issues that concern the interpretation of the international crime of genocide. The Polish legal expert Raphael Lemkin formulated the concept of genocide during the Nazi occupation of Europe, and it was then incorporated into the 1948 Convention on the Prevention and Punishment of the Crime of Genocide. This volume looks at the issues that are raised both by the existing international law definition of genocide and by the possible developments that continue to emerge under international criminal law. The authors consider how the concept of genocide might be used in different contexts, and see whether the definition in the 1948 conve...
The noble Polish family Nietecki. Die adlige polnische Familie Nietecki.
This is a hodgepodge of a disorderly, systematically arranged collection of Polish nobility. On these pages you will learn everything about: descent, nobility, aristocratic literature, aristocratic name endings, aristocratic association, genealogy, bibliography, books, family research, research, genealogy, history, heraldry, heraldry, herbalism, information, literature, names, aristocratic files, nobility, personal history, Poland, Szlachta, coat of arms, coat of arms research, coat of arms literature, nobility, knights, Poland, herbarz. Conglomeration, translations into: English, German, French. Dies ist ein Sammelsurium einer ungeordneten, systematisch geordneten Sammlung des polnischen Ad...
Polish Herbaria
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Szpilki
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Dermatologic Complications with Body Art
Body piercings, tattoos, and permanent make-up have become very popular as a fashion statement in recent decades. This book guides the reader through the world of body art. An overview is first provided of the history and epidemiology of tattoos and piercings. Subsequent chapters go on to examine in detail the materials and devices used in various forms of body art, and the techniques employed. All relevant risks and potential complications are clearly described with the aid of color illustrations. Special attention is paid to allergic reactions and the management of complications. The closing chapter examines the techniques and devices used for tattoo removal, with a particular focus on the use of different lasers.
Logistics Systems: Design and Optimization
In a context of global competition, the optimization of logistics systems is inescapable. Logistics Systems: Design and Optimization falls within this perspective and presents twelve chapters that well illustrate the variety and the complexity of logistics activities. Each chapter is written by recognized researchers who have been commissioned to survey a specific topic or emerging area of logistics. The first chapter, by Riopel, Langevin, and Campbell, develops a framework for the entire book. It classifies logistics decisions and highlights the relevant linkages to logistics decisions. The intricacy of these linkages demonstrates how thoroughly the decisions are interrelated and underscores the complexity of managing logistics activities. Each of the chapters focus on quantitative methods for the design and optimization of logistics systems.
