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Blooming Bare
Inked within the pages of Blooming Bare, Morgan Richard Olivier uses poetry and prose to embody the steppingstones of inner work and acceptance while uncovering purpose and the power of perspective. These writings are the revelations, reflections, and raw conversations with one’s self that are commonly felt yet rarely discussed along the journey of self-love, healing, and growth. By identifying our brokenness, assessing ourselves fully, and redirecting in an effort to align ourselves with peace and progress - we can embrace our truths, lessons, and journey. It is only after we remove the burdens and discover the depths of our authenticity that we can bloom boldly and unapologetically into the people that we were created to become.
Satisfaction: A Behavioral Perspective on the Consumer
Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret ('what might have been').The book culminates in Oliver's detailed model of consumption processing and his satisfaction measurement scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.
Melting the Stone
A superb account of the men's movement, its ideas and virtues, from the perspective of the son of Laurence Olivier.
The History of the Countryside
From its earliest origins to the present day, this award-winning, beautifully written book describes the endlessly changing character of Britain's countryside. 'A classic' Richard Mabey Exploring the natural and man-made features of the land - fields, highways, hedgerows, fens, marshes, rivers, heaths, coasts, woods and wood pastures - he shows conclusively and unforgettably how they have developed over the centuries. In doing so, he covers a wealth of related subjects to provide a fascinating account of the sometimes subtle and sometimes radical ways in which people, fauna, flora, climate, soils and other physical conditions have played their part in the shaping of the countryside. 'One thing is certain: no one would be wise to write further on our natural history, or to make films about it, without thinking very hard about what is contained in these authoritative pages' COUNTRY LIFE
Understanding Hypermedia
Hypermedia is computer software that combines video, graphics, music and text and can be viewed on an ordinary television set. This book attempts to demystify this complex subject, providing a technical directory, a glossary of terms, and an explanation of the types of hardware available.
Inspirational Leadership
Henry V is Shakespeare's greatest leader inspired and inspiring, visionary yet pragmatic, powerful yet responsible. As a study of an inspirational leader he remains unparalleled. As a new king, Henry unites a group of disparate people around a common goal, learns to face his own self-doubts, and inspires his followers to a near-miraculous victory against all odds. It s an allegory for the trials and tribulations that beset the modern business leader. In this fascinating book, acclaimed stage director and creative consultant Richard Olivier draws on his intimate knowledge of the play, and its absorbing central character, to unmask the secrets of inspirational leadership and reveal the timeless lessons it hold for managers and leaders today. With unique practical understanding gained from working with real-life managers and leaders on this seminal text, Olivier successfully combines ancient wisdom with modern experience. Following the journey of the play, he tracks the development of Henry as a leader, offering timeless insights into the psychology, skills and techniques of effective, inspirational leadership.
Hip Hop, Inc.
At the heart of hip-hop—the most vigorous, electric development in the music world since the advent of punk rock—are its brilliant entrepreneurs. Some have demonstrated business instinct and marketing savvy that would make many Fortune 500 CEOs envious. Hip-hop and the moguls behind it are a force to be reckoned with. These larger-than-life figures, the elite of hip-hop, have prospered through a combination of old-fashioned business savvy, shrewd marketing, and constant commercial reinvention. Over the past decade, their collective net worth has grown upwards of 1 billion. Hip Hop, Inc. reveals the secrets of success that can be applied to virtually any other business. It illustrates these secrets by telling the never-before-told stories of the most successful of the rap elite and, through extensive interviews, lets the advice flow from the millionaires themselves.
Geostatistics for Environmental Scientists
Geostatistics is essential for environmental scientists. Weather and climate vary from place to place, soil varies at every scale at which it is examined, and even man-made attributes – such as the distribution of pollution – vary. The techniques used in geostatistics are ideally suited to the needs of environmental scientists, who use them to make the best of sparse data for prediction, and top plan future surveys when resources are limited. Geostatistical technology has advanced much in the last few years and many of these developments are being incorporated into the practitioner’s repertoire. This second edition describes these techniques for environmental scientists. Topics such as stochastic simulation, sampling, data screening, spatial covariances, the variogram and its modeling, and spatial prediction by kriging are described in rich detail. At each stage the underlying theory is fully explained, and the rationale behind the choices given, allowing the reader to appreciate the assumptions and constraints involved.
What is Transparency?
What Is Transparency? defines the concept of openness in every area of business, explaining its role in our global economy and revealing how transparency can be leveraged to give companies a competitive edge. Advantages include: Giving shareholders confidence in their company's profits Open, accessible leaders who promote loyalty and productivity Clearly defined policies, and goals that make a department run smoothly
