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Discusses how and why organizations and special interest groups of all kinds attempt to solve the wrong problems with intricate solutions.
Fred Rogers is one of the great icons of American culture and the values and philosophy for which he is famous have stood the test of time. Fables and the Art of Leadership brings those same values and philosophy to the workplace, where they're now needed more than ever. This unique and timely work is for everyone who aspires to become and be a better leader. Mister Rogers didn't expound abstract principles to help children face up to the problems they faced; instead, he created and told countless fables and stories. Ian and Donna Mitroff's book uses those fables to help managers master the most difficult challenges they face: achieving significant change; fostering creativity; curbing rudeness; promoting leadership, managing crises, and many more. It is their new interpretations for the workplace that will make Fables and the Art of Leadership a classic in business studies.
Decision intelligence (DI) has been widely named as a top technology trend for several years, and Gartner reports that more than a third of large organizations are adopting it. Some even say that DI is the next step in the evolution of AI. Many software vendors offer DI solutions today, as they help organizations implement their evidence-based or data-driven decision strategies. But until now, there has been little practical guidance for organizations to formalize decision making and integrate their decisions with data. With this book, authors L. Y. Pratt and N. E. Malcolm fill this gap. They present a step-by-step method for integrating technology into decisions that bridge from actions to desired outcomes, with a focus on systems that act in an advisory, human-in-the-loop capacity to decision makers. This handbook addresses three widespread data-driven decision-making problems: How can decision makers use data and technology to ensure desired outcomes? How can technology teams communicate effectively with decision makers to maximize the return on their data and technology investments? How can organizational decision makers assess and improve their decisions over time?
Swans, Swine, and Swindlers argues that we must view crises as "messes": webs of complex and dynamically interacting ill-defined and/or wicked problems, conundrums, paradoxes, puzzles, crises; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. Working systematically with this concept, the text digs deeper into the causes, mitigation, and management of crises.
Evaluation examines policies and programs across every arena of human endeavor, from efforts to stop the spread of HIV/AIDS to programs that drive national science policy. Relying on a vast array of methods, from qualitative interviewing to econometrics, it is a "transdiscipline," as opposed to a formal area of academic study. Accounting for these challenges, Evaluation Foundations Revisited offers an introduction for those seeking to better understand evaluation as a professional field. While the acquisition of methods and methodologies to meet the needs of certain projects is important, the foundation of evaluative practice rests on understanding complex issues to balance. Evaluation Found...
A new approach to addressing the contemporary world’s most difficult challenges, such as climate change and poverty. Conflicts over “the problem” and “the solution” plague the modern world and land problem solvers in what has been called “wicked problem territory”—a social space with high levels of conflict over problems and solutions. In Design Strategy, Nancy C. Roberts proposes design as a strategy of problem solving to close the gap between an existing state and a desired state. Utilizing this approach, designers and change agents are better able to minimize self-defeating conflicts over problems and solutions, break the logjam of opposition, and avoid the traps that lock...
“A valuable resource [with] useful ideas about how to . . . enhance student engagement with the continent, and expand Africa’s presence within the curriculum.” —Stephen Volz, Kenyon College Teaching Africa introduces innovative strategies for teaching about Africa. The contributors address misperceptions about Africa and Africans, incorporate the latest technologies of teaching and learning, and give practical advice for creating successful lesson plans, classroom activities, and study abroad programs. Teachers in the humanities, sciences, and social sciences will find helpful hints and tips on how to bridge the knowledge gap and motivate understanding of Africa in a globalizing world.
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