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Strategic Uses of Social Media for Improved Customer Retention
  • Language: en
  • Pages: 330

Strategic Uses of Social Media for Improved Customer Retention

  • Type: Book
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  • Published: 2016-11-09
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  • Publisher: IGI Global

Social networking venues have increased significantly in popularity in recent years. When utilized properly, these networks can offer many advantages within business contexts. Strategic Uses of Social Media for Improved Customer Retention is a pivotal reference source for the latest scholarly research on the implementation of online social networks in modern businesses and examines how such networks allow for a better understanding of clients and customers. Highlighting theoretical concepts, empirical case studies, and critical analyses, this book is ideally designed for researchers, practitioners, professionals, and upper-level students interested in improving and maintaining customer relationships.

Exploring the Rise of Fandom in Contemporary Consumer Culture
  • Language: en
  • Pages: 321

Exploring the Rise of Fandom in Contemporary Consumer Culture

  • Type: Book
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  • Published: 2017-10-31
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  • Publisher: IGI Global

Every company wants their business to have a strong, loyal following, but achieving this feat can be a challenge. Examining the growth of fandom popularity in modern culture can provide insights into consumer trends and patterns. Exploring the Rise of Fandom in Contemporary Consumer Culture is an innovative scholarly resource that offers an in-depth discussion on the soaring popularity of fan communities and how these followers serve a larger purpose in a consumer-driven society. Highlighting applicable topics that include brand loyalty, fan perceptions, social media, and virtual realities, this publication is ideal for business managers, academicians, students, professionals, and researchers that are interested in learning more about how fan behavior can impact the economic environment.

Building Brand Equity and Consumer Trust Through Radical Transparency Practices
  • Language: en
  • Pages: 400

Building Brand Equity and Consumer Trust Through Radical Transparency Practices

  • Type: Book
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  • Published: 2017-07-13
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  • Publisher: IGI Global

The creation of business value and competitive advantage is crucial to any company in the modern corporate sector. By developing positive relationships with consumers, businesses can better maintain their customers’ loyalty. Building Brand Equity and Consumer Trust Through Radical Transparency Practices is an innovative reference source for emerging scholarly perspectives on the role of branding in organizational contexts and techniques to sustain a profitable and honest relationship with consumers. Highlighting a range of pertinent topics such as risk management, product innovation, and brand awareness, this book is ideally designed for managers, researchers, professionals, students, and practitioners interested in the development of value creation in contemporary business.

Encouraging Participative Consumerism Through Evolutionary Digital Marketing: Emerging Research and Opportunities
  • Language: en
  • Pages: 231

Encouraging Participative Consumerism Through Evolutionary Digital Marketing: Emerging Research and Opportunities

  • Type: Book
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  • Published: 2017-05-17
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  • Publisher: IGI Global

Technology has changed the buying and selling industry. Research of various consumer patterns can result in an increase of profits of organizations and corporations. Encouraging Participative Consumerism Through Evolutionary Digital Marketing: Emerging Research and Opportunities is an authoritative reference source featuring the latest scholarly research on best practices of building relationships with online communities to engage consumers. Including various topics and perspectives such as consumer behavior, social media, and search engine optimization (SEO) this publication is ideally designed for professionals, researchers, and students seeking current research on the application of novel technologies in marketing.

Socio-Economic Perspectives on Consumer Engagement and Buying Behavior
  • Language: en
  • Pages: 441

Socio-Economic Perspectives on Consumer Engagement and Buying Behavior

  • Type: Book
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  • Published: 2017-01-18
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  • Publisher: IGI Global

In modern business practices, marketing dimensions are changing with new opportunities appearing in consumer behavioral contexts. By studying consumer activities, businesses can better engage and retain current and new customers. Socio-Economic Perspectives on Consumer Engagement and Buying Behavior is a comprehensive reference source on new innovative dimensions of consumer behavioral studies and reveals different conceptual and theoretical frameworks. Featuring expansive coverage on a number of relevant topics and perspectives, such as green products, automotive technology, and anti-branding, this book is ideally designed for students, researchers, and professionals seeking current research on the dimensions of consumer engagement and buying behavior.

Driving Customer Appeal Through the Use of Emotional Branding
  • Language: en
  • Pages: 385

Driving Customer Appeal Through the Use of Emotional Branding

  • Type: Book
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  • Published: 2017-09-13
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  • Publisher: IGI Global

The value of advertising has always been an effective way to increase consumerism among customers. Through the use of emotional branding, companies and organizations can now target new and old patrons while building a strong relationship with them at the same time, to ensure future sales. Driving Customer Appeal Through the Use of Emotional Branding is a critical scholarly resource that examines the responses consumers have to differing advertising strategies, and how these reactions impact sales. Featuring relevant topics such as multisensory experiences, customer experience management, brand hate, and product innovation, this publication is ideal for CEOs, business managers, academicians, students, and researchers that are interested in discovering more effective and efficient methods for driving business.

Strategic Marketing Management and Tactics in the Service Industry
  • Language: en
  • Pages: 415

Strategic Marketing Management and Tactics in the Service Industry

  • Type: Book
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  • Published: 2017-03-20
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  • Publisher: IGI Global

Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.

Digital Marketing and Consumer Engagement: Concepts, Methodologies, Tools, and Applications
  • Language: en
  • Pages: 1755

Digital Marketing and Consumer Engagement: Concepts, Methodologies, Tools, and Applications

  • Type: Book
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  • Published: 2018-01-05
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  • Publisher: IGI Global

Consumer interaction and engagement are vital components to help marketers maintain a lasting relationship with their customers. To achieve this goal, companies must utilize current digital tools to create a strong online presence. Digital Marketing and Consumer Engagement: Concepts, Methodologies, Tools, and Applications is an innovative reference source for the latest academic material on emerging technologies, techniques, strategies, and theories in the promotion of brands through forms of digital media. Highlighting a range of topics, such as mobile commerce, brand communication, and social media, this multi-volume book is ideally designed for professionals, researchers, academics, students, managers, and practitioners actively involved in the marketing industry.

Promotional Strategies and New Service Opportunities in Emerging Economies
  • Language: en
  • Pages: 446

Promotional Strategies and New Service Opportunities in Emerging Economies

  • Type: Book
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  • Published: 2017-01-10
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  • Publisher: IGI Global

Continuous improvements in emerging economies have created more opportunities for industrialization and rapid growth. This not only leads to higher standards in accounting and security regulations, but it increases the overall marketing efficiency. Promotional Strategies and New Service Opportunities in Emerging Economies is a key resource in the field of service marketing and promotions, service innovations, and branding in developing countries. Highlighting multidisciplinary studies on self-service technologies, sustainable consumption, and customer relation management, this publication is an ideal reference source for policy makers, academicians, practitioners, researchers, students, marketers, and government officials actively involved in the services industry.

Social Media Marketing: Breakthroughs in Research and Practice
  • Language: en
  • Pages: 1600

Social Media Marketing: Breakthroughs in Research and Practice

  • Type: Book
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  • Published: 2018-05-04
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  • Publisher: IGI Global

In the digital age, numerous technological tools are available to enhance business processes. When these tools are used effectively, knowledge sharing and organizational success are significantly increased. Social Media Marketing: Breakthroughs in Research and Practice contains a compendium of the latest academic material on the use, strategies, and applications of social media marketing in business today. Including innovative studies on email usage, social interaction technologies, and internet privacy, this publication is an ideal source for managers, corporate trainers, researchers, academics, and students interested in the business applications of social media marketing.