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K2 is the second highest mountain in the world, at 8611 metres only a couple of hundred metres lower than Everest. It is one of the most unrelenting and testing of the worlds 8000-metre peaks. Jim Curran came to K2 as a climbing cameraman with an unsuccessful British expedition, but stayed on through the climbing season. This is his account of the dramatic events of that summer, a story of ambitions both achieved and thwarted on a mountain which all high-altitude climbers take the most pride in overcoming. In 1986 K2 took its toll of those ambitions. Curran vividly describes the moments that contribute to the exhilaration of climbing on the world's most demanding mountain, and he assesses the tragedy of that summer with compassion and impartiality.
Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company. Split into two parts, you’ll discover: Why customer experience is so important in business – and how it applies to you How to use customer experience tools in your business – step by step guides on how to use CX metrics and how to learn from them Alongside the theory and practical h...
The Pennington name, while remains somewhat ambiguous due to misspellings is believed to exist before 1066a.d. All data has been traced through various names, religious records and migrations. The true identity of Alan Pennington’s wife still is not known, but his three sons have been documented. Family records and events became more accurate after 1464 with Sir John Pennington. To this day more and more is being discovered about Muncaster castle including its growing importance to the Romans during the Roman occupation of Western Europe. Muncaster’s history has been one of the most interesting in all of England and the Pennington name is one of the oldest.
A new monster, has arisen. After being warmly invited to stay in at a local orphanage within the New England town of Stilin, Massachusetts, twelve year old Alan Pennington is thrilled and heartfelt to be welcomed by the residents of the child based organization. However, the residents of the seemingly peaceful orphanage will soon realize that something is quite not right with their new guest. What is going on? Who is Alan truly? And what are his motivations?