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The Next Frontier of Restaurant Management
The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest a...
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Woody Plant Biotechnology
This volume is based on a workshop on Woody Plant Biotechnology held at the Institute of Forest Genetics, USDA Forest Service, Placerville, California, USA, 15-19 October, 1989. This workshop was organized by the IUFRO (International Union of Forestry Research Organizations) Working Party S2.04-07 - Somatic Cell Genetics -, and supported by the NATO Scientific Affairs Division, Advanced Research Workshop (ARW 692/89) Programme. This was the second workshop of the IUFRO Working Party on Somatic Cell Genetics. The first meeting of this Working Party was held at the Institute of Forest Genetics and Forest Tree Breeding, Federal Research Centre for Forestry and Forest Products, Grosshansdorf, Fe...
