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A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within ...
blogdown: Creating Websites with R Markdown provides a practical guide for creating websites using the blogdown package in R. In this book, we show you how to use dynamic R Markdown documents to build static websites featuring R code (or other programming languages) with automatically rendered output such as graphics, tables, analysis results, and HTML widgets. The blogdown package is also suitable for technical writing with elements such as citations, footnotes, and LaTeX math. This makes blogdown an ideal platform for any website designed to communicate information about data science, data analysis, data visualization, or R programming. Note that blogdown is not just for blogging or sites ...
The story of the Massacre of Glencoe in 1692 is still widely told around the Highlands of Scotland. The Campbell Dragoons came, asking for shelter from the Glencoe MacDonalds. They were fed and housed for two weeks before they arose one night and butchered their hosts in their beds. Anna takes her two small sons to a cottage in Glencoe for the summer. She meets Calum, who is dealing with a crazed ex-girlfriend, Helena, but there is something more sinister lurking around Anna's cottage. Her six-year-old son is talking to ghosts and Anna is having violent dreams, reliving the night of the massacre as Kirstin MacDonald, who died horribly from frostbite, screaming for her missing son, two weeks after the massacre. With the help of an eccentric local historian and his sidekick, they try to save Anna's son from Kirstin's ghost, but things are not what they seem.
As an OB/GYN, Dr. Allison Hill has delivered thousands of babies; as a mom, she's given birth to her own two children. Hill has a unique perspective on the many questions moms have surrounding pregnancy and childbirth-especially when it comes to "going natural." Drawing on her twenty years of expertise as well as current medical data, she weighs the pros and cons of the range of options available-hospital or birthing center; MD or midwife. Covering everything from understanding a doctor's bias to medical interventions (what's necessary-and what's not) to home births, Hill debunks common myths and provides insight into hot-button issues and a keen look into why doctors do what they do. Your Pregnancy, Your Way helps parents-to-be achieve a safe and healthy delivery.
In May 1930, Amy Johnson, a typist from Hull, took off from Croydon Airport with a thermos flask and a packet of sandwiches to try to beat the world solo record to Australia. She arrived, sun-blistered and with grease on her face, after weeks of flying a second-hand, open-cockpit biplane with no radio communication and the most basic of maps. Her adventures inspired a world struggling with the devastating effects of the Depression and made her into a celebrity overnight. She married Scottish playboy Jim Mollison, and together 'The Flying Sweethearts' broke records, mixed with the Mayfair Set, Amelia Earhart and Hollywood stars. But her tempestuous marriage was soon to crumble and she resumed her love affair with speed, taking up gliding and rally driving, and finding solace with a French millionaire. Her plane disappeared over the Thames Estuary during the Second World War, sparking rumours which are still being investigated today. Her body was never found.
In this highly accessible book Alison Hills steers a careful path between often impractical poles of thought and, for once, provides a practical and liveable idea of the ethics of animals. Telling the story of how animals have been thought of through human history, she argues in particular that we must distinguish between species - all animals are not, in fact, equal.
Scotland is a land full of myths, legends and ghosts. None more so than at the Mull of Kintyre. Clan Donald was one of the most powerful Highland Clans for centuries. Amongst them was the great Colkitto, a giant of a man, a chieftain, pirate and warrior. Kate has been asked to look into the history of Seal Lodge on Kintyre by the new owners. She finds more than she expected, and the arrival of the new MacDonald owner awakens the spirit of the Bloody Preacher--a Covenanter clergyman whose bloodlust for enemies of the Covenant has been well documented. With the Kintyre coastline cursed by the Preacher, Kate must delve into the past to find a way to destroy him and save the man she loves. Helped by the ghost of Colkitto and the Selkies--who protect the coastline--Kate uncovers the mysteries of Seal Lodge.
In the near future, a group of girls survive on their own on a reclaimed garbage dump they call home.
This bestselling Christmas story has now been brilliantly adapted for audio CD and there are two readings - the first is a straight reading with music, and the second has a 'special sound' to indicate where to turn each page as you read along in the book. On Christmas Eve Spot meets two reindeer who are looking for Santa's missing sleigh. If they don't find it, there won't be any presents for anyone on Christmas day. Spot manages to track it down and has a wonderful snowy adventure along the way.
'Creepy and compulsive, this is Belsham's first excursion into crime and it announces the arrival of a fine new voice' Daily Mail A policeman on his first murder case A tattoo artist with a deadly secret And a twisted serial killer sharpening his blades to kill again... When Brighton tattoo artist Marni Mullins discovers a flayed body, newly-promoted DI Francis Sullivan needs her help. There's a serial killer at large, slicing tattoos from his victims' bodies while they're still alive. Marni knows the tattooing world like the back of her hand, but has her own reasons to distrust the police. So when she identifies the killer's next target, will she tell Sullivan or go after the Tattoo Thief alone? 'Better than Lee Child . . . Well written and gripping, would definitely recommend!' Amazon review 5* 'Edgy and ice cool - Marni Mullins is my kind of heroine!' Marnie Riches