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The global sourcing sector is quite wide and fairly encompassive of most of the organized private sector (and increasingly even the unorganized sectors in the context of creating social impacts through pursuing commercial goals). Over the past decade, governments, both national and local have begun to proactively address the opportunities presented by this sector. Meanwhile the industry itself has gone through some significant upheavals thanks to technological innovations, and transformatory realizations in business acumen where opportunities have been crafted bottom-up in a manner befitting much of the growth we see today in the context of globalization. In doing so, the number of actors wh...
Get the insight you need with the 15th edition of the;Vault Guide to the Top 50 Management and Strategy Consulting Firms, newly updated for 2014.
Imagine a world where technology is all around us, but there's not a device in sight. It's automatically supporting us, our relationships, and our businesses. It's "smarter" than ever, anticipating our wants and needs, acting on our behalf based on our preferences. Our appliances know when they need repairs and schedule service. A digital copy of ourselves online keeps our identity and our entire financial portfolio secure from hackers while working to keep our business and personal connections strong and healthy. This is how we'll be living not too far from now when we enter digital singularity, the point at which human experience meets technological omnipresence. Despite the alarmist views...
Offshore outsourcing - the movement of jobs to lower-wage countries - is one of the defining features of globalization. This book provides the first sustained investigation of the workings of the global sourcing industry, its business practices, its market dynamics, its technologies, and its politics.
This document brings together a set of latest data points and publicly available information relevant for Digital Customer Experience. We are very excited to share this content and believe that readers will benefit immensely from this periodic publication immensely.
Industry analysts are in the business of shaping the technological and economic future. They attempt to 'predict' what will become the next big thing; to spot new emerging trends and paradigms; to decide which hi-tech products will win out over others and to figure out which technology vendors can deliver on their promises. In just a few short years, they have developed a surprising degree of authority over technological innovation. Yet we know very little, if anything about them. This book seeks to explain how this was achieved and on what this authority rests. Who are the experts who increasingly command the attention of vendor and user communities? What is the nature of this new form of t...
Based on actual experience selling $10M business solutions with $25M/year results, this value selling book is also useful for internally selling projects. Focus is on opening (vs. closing), the problem-solution-value approach/case study, and creating a value selling organization. "A quick and enjoyable read that presents the nuts and bolts of value selling in an innovative way."