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Afghanistan
The author provides a realistic and personal paradigm of what has happened in Afghanistan in the last three decades, starting with the invasion of the country by the Russian forces and continuing through what is happening now. He also shares the story of his family's escape from the country.
The Ethics of Management and Situational Leadership in Afghanistan
Several decades of war and its subsequent civil turmoil has brought devastating destruction throughout Afghanistan. Unfortunately, due to the circumstances beyond the control of ordinary citizens, the beautiful country of Afghanistan has endured many long-lasting and painful injuries in the past 25 years, and as a result it is suffering from lack of resources, mismanagement of the workforce, water pollution, air pollution, incomplete learning environment, animosity among people, and perhaps hundreds of other debilitating elements that threaten and hinder the speedy progress of the country. Furthermore, despite having a democratic environment, some people are still dealing with sporadic viole...
Managing Religious Diversity in the Workplace
Many observers propose the exclusion of all religious related aspects from organizational life, others promote a more tolerant approach of certain practices, symbols and ceremonies, and few commentators highlight the values, diverse religious beliefs and experiences that employees could bring to the organization. Arguments, conclusions and recommendations are often contradictory and inconclusive due to the complexity and dividing nature of religion diversity. In Managing Religious Diversity in the Workplace the editors present a selection of essays, conceptual papers, empirical studies and case studies about how religious diversity and spirituality are managed. The book explores how firms ad...
Superior Customer Value
A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers — this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of customers’ desires. And, consequently, customer experiences often fall far short of expectations. Written by an expert with more than fifteen years of experience, Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition benchmarks the best companies and shows you what it truly means to create world-class value for custo...
Human Rights and Ethics: Concepts, Methodologies, Tools, and Applications
In todays increasingly interconnected and global society, the protection of basic liberties is an important consideration in public policy and international relations. Profitable social interactions can begin only when a foundation of trust has been laid between two parties. Human Rights and Ethics: Concepts, Methodologies, Tools, and Applications considers some of the most important issues in the ethics of human interaction, whether in business, politics, or science and technology. Covering issues such as cybercrime, bioethics, medical care, and corporate leadership, this four-volume reference work will serve as a crucial resource for leaders, innovators, educators, and other personnel living and working in the modern world.
Handbook of Hospitality Human Resources Management
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
The Bahamas in the 21st Century
Economies in the Caribbean and all over the world are grappling with the consequences of globalisation and the accompanying changes in the rules of international trade, including loss of preferential markets and erosion of preferences. This has resulted in increasing global competition for traditional products from these economies, a situation compounded by rising energy costs and accompanying negative social ills such as unemployment, rising criminality, health and educational challenges, and the like. Besides, many of these economies are facing a serious threat from climate change and the accompanying environmental problems. What are realistic socio-economic development options for The Bah...
African Perspectives on Culture and World Christianity
Unlike the global North, “the ferment of Christianity” in the global South, among the majority of world people, has been astronomical. Despite the shift in the center of gravity of Christianity to the global South, intra-ecclesial tensions globally remain those of the relationship of culture to religion. The questions posed revolve around to what extent Western Christianity should be adapted to local cultures. Should we talk of Christianity in non-Western contexts or of majority world Christianity? Is it appropriate to describe the shift as the emergence of global Christianity or world Christianity? Should Christianity in the global South mimic Christianity in the global North, or can it...
Media Technology in Education
This volume offers rare perspectives examining the influence of media technology on learning patterns and behaviours among today’s youth in Uganda. The various contributions from international scholars discuss general introductory aspects dealing with the fabric and structure of Uganda’s society and educational institutions, and how they are affected by new media technology and innovations. Next to outlining the increasing challenge to unify traditional patterns and the adaptation of media-based practices that modern societies are built upon, the book offers detailed insight into practical solutions that serve as inspiring examples of how to successfully bridge the gap between the two. While titles on youth and media tend to focus on a Western perspective, the proposed volume enables a closer look at things in a country and a region often neglected by researchers. The work offers a specific examination of media and education provided by national and international scholars.
