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Information and the Modern Corporation
A guide to information as the transformative tool of modern business. While we have been preoccupied with the latest i-gadget from Apple and with Google's ongoing expansion, we may have missed something: the fundamental transformation of whole firms and industries into giant information-processing machines. Today, more than eighty percent of workers collect and analyze information (often in digital form) in the course of doing their jobs. This book offers a guide to the role of information in modern business, mapping the use of information within work processes and tracing flows of information across supply-chain management, product development, customer relations, and sales. The emphasis is...
Build Your Dream Team
"e;Build Your Dream Team"e; puts in perspective the progress made over the last 20 years in management. It presents in a simple and pragmatic way the key elements of powerful management: management by vision, example and values; the reinforcement of Emotional Intelligence; the use of key skills; the development of empowerment and accountability for a real client orientation; and, the benefits of transparency in communication and fairness in the processes. Successive waves of innovation in management theory have claimed to revolutionize the subject. However we should look at all these waves together. This is what achieves the tide of change. For many years modern management has been known as 'Humanist Management'. 'Humanist management' is management focused on people, emotions, development, freedom, initiative and innovation. With every page of this book you, too, will discover the secrets of putting 'Humanist Management in Practice' and make sure your team rides high on the wave of success.
Systems Engineering
People want to create a better world and planet; however, where, and how to start remains the question. Systems Engineering’s problem-solving methodology can help with its ability to answer multiple questions along with connecting actions and impacts. This book uses the Systems Engineering problem-solving methodology to frame how each answer impacts the planet when multiple actions are strung together no matter where they take place. Systems Engineering: Influencing Our Planet and Reengineering Our Actions illustrates a hierarchical Systems Engineering view of the world with each individual in mind as a link in the chain. It uses an Industrial Engineering framework for action implementatio...
Lean Six Sigm
SSD Global study and reference guide for Black and Master Black Belt practitioners and candidates.
The Butterfly Defect
How to better manage systemic risks—from cyber attacks and pandemics to financial crises and climate change—in a globalized world The Butterfly Defect addresses the widening gap between the new systemic risks generated by globalization and their effective management. It shows how the dynamics of turbo-charged globalization has the potential and power to destabilize our societies. Drawing on the latest insights from a wide variety of disciplines, Ian Goldin and Mike Mariathasan provide practical guidance for how governments, businesses, and individuals can better manage globalization and risk. Goldin and Mariathasan demonstrate that systemic risk issues are now endemic everywhere—in supply chains, pandemics, infrastructure, ecology and climate change, economics, and politics. Unless we address these concerns, they will lead to greater protectionism, xenophobia, nationalism, and, inevitably, deglobalization, rising inequality, conflict, and slower growth. The Butterfly Defect shows that mitigating uncertainty and risk in an interconnected world is an essential task for our future.
Visionary Leadership
Visionary Leadership By: Stephen Mason Can anyone become a Visionary Leader? This question, laid out at the onset of the book, is answered with a resounding “Yes!” throughout its chapters. Stephen R. Mason was inspired to shares his reflections on his long career as an executive in the healthcare industry. Simply put, Mason is motivated by the thought that sharing his journey and the insights he has learned along the way might be of service to others. That journey shows up as a series of refreshingly personal analogies and anecdotes organized around a set of guiding principles called The Success Formula. While leaving plenty of room for individual interpretation, The Success Formula offe...
Managing Change Step By Step
Change Management is not a single, coherent and agreed upon approach but rather an assortment of tools, techniques, methods and simple good intentions - all of which are simply and practically broken down by this book. The problems with change management is at all levels of management and many people have roles which require them to not only perform the traditional day-to-day tasks associated with being a manager, but also need to deliver ongoing change in their teams, departments or divisions. They want straightforward and practical advise that is easy to understand and can be applied immediately, which this book delivers. It shows how change management can be constructively approached by a...
What is Lean Six Sigma
A quick introduction on how to use Lean Six Sigma toimprove your workplace, meet your goals, andbetter serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job: Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts You’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.
Lean Six Sigma for Service
Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
