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The British Library is the UK's national library, sponsored by the Department for Culture, Media and Sport (DCMS). During 2003-04, it had a turnover of pound]121 million, comprised of pound]89.3 million in grant-in-aid funding and pound]31.4 million in income from other sources. This NAO report focuses on the effectiveness of the Library's services that can be accessed remotely, particularly the document supply service and those delivered through the Library's website. These include the products of the Library's programme of converting material into digital form, known as digitisation.. The report also covers some broader strategic and user communication issues that have an impact on the eff...
Contains an annotated bibliography of information policies and related documents.
Systems theory; Libraries as memories; The nature of the store; Feedback from the memory; The effect of the system; Libraries promoting communications.