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Healthcare Quality Management
Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world scenarios. With in-depth healthcare quality management case studies, tools, activities, and discussion questions, the text helps build the competencies needed to succeed in quality management. Written in an easy-to-read style, Part One of the textbook introduces students to the fundamentals of quality management, including history, culture, and different quality management philosophies, such as Lean and Six Sigma. Part One additionally explains the A3 problem-solving template used to follow the Plan-Do-Study-Act (PDSA) or Define, Mea...
The Florence Prescription
The Florence Prescription is a heartwarming fictional story with a powerful real world message for today s hospitals. In helping Memorial Medical Center build a culture of ownership, Carol Jean Hawtrey with the help of Florence Nightingale create a roadmap that every hospital can follow to create a more positive and productive workplace and a build a sustainable source of competitive advantage. In the form of a business parable, the story shows readers why the invisible architecture of core values, corporate culture, and emotional climate is more important than bricks and mortar for creating patient, physician and employee loyalty, and describes eight essential characteristics of a culture of ownership. Dozens of practical strategies for fostering a more positive and productive organization are woven into the story.
Etre the Cow
Describes, in a completely convincing way, the drab, sometimes terrifying world of a modern "farm" seen through the eyes of a bull.
High Quality Care for All
This review incorporates the views and visions of 2,000 clinicians and other health and social care professionals from every NHS region in England, and has been developed in discussion with patients, carers and the general public. The changes proposed are locally-led, patient-centred and clinically driven. Chapter 2 identifies the challenges facing the NHS in the 21st century: ever higher expectations; demand driven by demographics as people live longer; health in an age of information and connectivity; the changing nature of disease; advances in treatment; a changing health workplace. Chapter 3 outlines the proposals to deliver high quality care for patients and the public, with an emphasis...
Re-Imagining the End of Life
What does it mean to be prepared for the last part of our lives?One of the many lessons author and end-of-life nurse coach Janet Booth learned at the bedside of dying people is how painful it is to come unprepared to the end of life, whether it is our own or that of our loved ones. Much of the suffering we experience seems to come from our unfamiliarity with the journey at end of life and our not knowing how to prepare for it. So there is a need for a different kind of conversation about serious illness and dying in our country. Nurses are trusted professionals who are present with people through all of life's transitions. How might they take more leadership in these conversations?The purpos...
Critical Care
Named a 2013 Doody's Core Title! Winner of an AJN Book of the Year Award of 2009! "There is little doubt that every ACNP in practice or in training will want a copy of this reference in their lab coat pocket." --Ric Cuming, RN, MSN, EdD (c), CNOR, NEA-BC Chief Nursing Officer Jackson Memorial Hospital "Long overdue-This comprehensive critical care text will fill the void, especially for nurses advancing from BSN to Advanced Practice. The authors have covered all the basics and produced a text that provides a well-rounded knowledge base for critical care." -Jeanne H. Siegel, PhD, ARNP University of Miami School of Nursing and Health Studies This book defines what it means to be a nurse in cri...
Ethics in Psychology and the Mental Health Professions
Revised edition of the authors' Ethics in psychology and the mental health professions, 2008.
