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Dynamic Performance Management
This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design and implement performance management systems by using a system dynamics approach. More specifically, the book shows how to develop system dynamics models that can better support an understanding of: -What is organizational performance and how to frame and measure it; -How to identify and map the processes underlying performance; -How to design a...
Managing Sustainable Performance and Governance in Higher Education Institutions
The fast-changing evolutionary process of global Higher Education systems systematically poses new challenges related to the appearance of innovative elements that lead academic governing bodies to question current managerial structures and methods. Due to this, theory and practice have gathered multiple contributions and experiences to support and further develop this evolutionary pathway during the past decades. Global competitiveness, economic and social growth are driven worldwide by knowledge and innovation. In this context, Higher Education Institutions play a crucial role as they primarily contribute to knowledge transfer and development and, as a result, foster regional development, ...
Building Collaborative Governance in Times of Uncertainty
Democratic societies are being challenged to look for new ways of doing politics that involve different stakeholders, particularly citizens. This book looks at public authorities' attempts to put society at the core of public policies in the form of collaborative governance. It provides a full account of a major case from the provincial council of Gipuzkoa (Basque Country, Spain): 150 projects, more than 900 organisations, and 50.000 participants and beneficiaries. ‘Pracademic’ lessons learned derive from the interaction among 50 practitioners engaged in the day-to-day practice of the case and scholars from different countries. Topics included relate to major challenges that collaborativ...
Systemic Management for Intelligent Organizations
The last two decades increasingly have challenged the field of management by confronting it with rapidly growing levels of dynamism, inter-connectedness, and complexity. Systems-based management approaches, their promise already proven, offer great potentials for influencing and coping with this development. This collection of essays offers ideas and exemplary case studies from experts in systemic management, organiza-tional cybernetics, and system dynamics for meeting the challenges in so-cio-economic systems. This book was compiled to honor the academic achievement of Markus Schwaninger, a leading protagonist in developing the field of systemic management and organizational cybernetics....
Enhancing Performance Regimes to Enable Outcome-based Policy Analysis in Cross-boundary Settings
Over the last two decades, the field of public administration has witnessed theoretical and practical changes that have innovated the relationships between public administration and performance management. Dealing with the rising complexity of performance regimes in contemporary public administration requires that policy-makers and their organizations are able to face unpredictable problems impacting on a community’s quality of life. Complex policy issues – such as immigration, pandemics, societal aging, crime, unemployment, and financial crises – cannot be easily solved by quick fixes that are focused only on a short-term and bounded vision of their causes. They rather require “robu...
Organisational Transformation Concepts and Implementation Techniques (Penerbit USM)
A competitive environment, which can even be hypercompetitive at times, requires an organisation to continually transform itself to ensure that it remains relevant and competitive. The challenge in effectively transforming an organisation lies in ensuring that its direction and strategy reflect changes in its internal and external environments. With this challenge in mind, the most common question is how and where the transformation programmes should begin? This book provides advice at a strategic level and demonstrates how the transformation program impacts on all areas of human resources. It gives sound advice on how to execute that strategy by discussing techniques to design and implement an effective change programme. Most importantly, it is written from a practical perspective that will appeal to both management practitioners and students. Utilising a scenario based approach, readers will gain useful insights on how to avoid common issues and develop a holistic understanding of the art of transforming organisations.
Improving Consistency in Performance Measurement System Design
This book analyzes behavioral distortions in public schools and delineates outcome-based performance measurement systems that can prevent and mitigate them. An instrumental view of dynamic performance management (DPM) is used to support the endeavor by identifying how performance drivers affect end results of outcome and output, how end results affect strategic resources, and how strategic resources and benchmarks define the dynamics of performance drivers. This approach is also used to promote a shift from an output-oriented to an outcome-oriented view in performance management, with the aim of achieving sustainable results in the long term. The book also includes a comprehensive literature review at the end of each chapter, intended to strengthen readers’ knowledge and encourage further research. Given its scope, the book will appeal to graduate students in public management, researchers in performance management, system dynamics, and education, and decision-makers in public schools.
Policy Strategy and Innovation Primer
Phua focuses on applying the best of corporate strategy and innovation tools and praxis into the policy process with the aim of devising a coherent policy strategy–innovation framework and process. Government and business strategies differ in their operating assumptions and variables, but the strategy process is more similar than is often perceived. Phua debunks the government versus business dichotomy and demonstrates the potential for cross-learning between both domains. Readers will benefit the most by reading this book in tandem with Phua’s other works on strategy also featured in this series. This book is an essential primer for academics, practitioners and learners of public policy, strategy, innovation and applied problem-solving.
Entrepreneurship In Western Europe: A Contextual Perspective
Entrepreneurship in Western Europe: A Contextual Perspective looks to explain how different local cultural and historical contexts can yield radically different entrepreneurial scenarios in a heterogenous Europe. Over 20 countries are examined providing a comprehensive history of the evolution of entrepreneurship across western Europe. The book concludes with a look at the future implications of current policies on entrepreneurship and of symbiosis in western Europe. Richly illustrated, this book is perfect for undergraduate students or anyone with an interest in the business practices, economics or public policy of Europe.
