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Reimagining the Future Public Service Workforce
This book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It explores the nature of future roles, the types of skills and competencies that will be required and how organisations might recruit, train and develop public servants for these roles. Leading international research - practitioners make recommendations for how local organisations can equip future public servants with the skills and professional capacities for these shifting professional demands, and the skillsets they will require. Drawing on ideas that have been developed in the Australian and UK context, the book delves into the major themes involved in re-imagining the public service workforce and the various forms of capacities and capabilities that this entails. It then explores delivery of this future vision, and its implications in terms of development, recruitment and strategy.
Tangerine
The last person Alice Shipley expected to see when she arrived in Tangier with her new husband was Lucy Mason. After the horrific accident at Bennington, the two friends - once inseparable roommates - haven't spoken in over a year. But Lucy is standing there, trying to make things right. Perhaps Alice should be happy. She has not adjusted to life in Morocco, too afraid to venture out into the bustling medinas and oppressive heat. Lucy, always fearless and independent, helps Alice emerge from her flat and explore the country. But soon a familiar feeling starts to overtake Alice - she feels controlled and stifled by Lucy at every turn. Then Alice's husband, John, goes missing, and she starts to question everything around her...
The Italian Holiday
Escape to Italy and fall in love with this perfect summer read... Floundering junior travel writer Katie has just been given the opportunity of her career. Her boss can't make her trip to the idyllic but little-known Italian island of Ponza, and Katie must step into her luxurious designer shoes to write the piece for the magazine. Boarding the plane with her best friend Farrah, Katie waves goodbye to her unglamorous domestic trips and hello to a week of sun, sand and sparkling seas. But then disaster strikes. Farrah is involved in an accident and Katie must stay by her side for a month while she recovers. Katie is in panic-mode, trying to appease both her micro-managing boss and her passive-...
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.
Irish Famine Immigrants in the State of Vermont
Mrs. Lane is a descendant of the author of the "Star Spangled Banner," Francis Scott Key. Her book traces Key's ancestry back to the American immigrant, Philip Key of London, who settled in St. Mary's County, Maryland in 1720, and forward to a number of Key lines in the U.S. of her own era.
Integrated Care in Action
Integration is now a key expectation within the delivery of health and social care services in the UK and internationally. However, it still remains difficult to achieve and sustain in practice. Based on learning from successful, and unsuccessful, integrated care initiatives, this book is an invaluable guide for those responsible for leading, managing and delivering integrated care across health, social care and housing. Written by an experienced team of researchers who have studied, led and supported integrated care for many years Integrated Care in Practice draws on latest evidence, innovative practice and helpful theory. It provides insights into the common pitfalls that such initiatives can encounter and demonstrates positive approaches to anticipating and responding to such challenges. Throughout, real-case examples are provided, and concepts and models are connected with the realities of day-to-day life for those working within these services. Integrated care is a goal to aspire to - this book helps to explain how we can turn this goal into practical action and positive outcomes.
One Italian Summer
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The Italian Escape
Sparkling sea, sun, delicious food and Aperol Spritz - escape to Italy with the perfect summer romance . . . Niamh Kelly's life hasn't turned out quite as she'd expected. She's thirty-three, still living at home and was recently dumped . . . by her boss. So when her sister invites her to tag along on a work trip to the sun-drenched Italian coast, Niamh jumps at the chance, eager to escape into a world of sparkling prosecco, delicious food, and breath-taking beaches. Upon her arrival, Niamh immediately falls in love with the beautiful Italian town they're staying in and realises she never wants to leave, deciding instead to stay and open up a quaint coffee shop nestled in charming old town st...
Configuring Romanticism
Configuring Romanticism focuses on the ways in which “Romanticism” continues to change shape in light of new discoveries, new readings, new approaches. To this end, some essays here gathered offer novel interpretations of Romantic “classics” such as Wordsworth, Blake, and Southey, or discuss the Celtic roots of Romanticism. Others address the relationship of Romantic literature, particularly the work of Scott, Shelley, and De Quincey, to issues of colonialism and imperialism. Yet others trace the “afterlife” of Romanticism and the Romantics, specifically Byron, Shelley, and Keats, in the writings of Leigh Hunt, Elizabeth Gaskell, James Thomson, Algernon Swinburne, William Michael Rosetti, James Clarence Mangan, Francis Parkman, Gilbert and Sullivan, and T.S. Eliot, as well as in Dutch nineteenth-century criticism. The volume closes with discussions of the Romantic aspects of World War II propaganda, twentieth-century translations of the Aeneid in view of Romantic principles, the Romantic face of recent Québecois fiction, and present-day film versions of Jane Austen’s Emma.
Bookworm
A love letter to the joys of childhood reading from Wonderland to Narnia. When Lucy Mangan was little, stories were everything. They opened up new worlds and cast light on all the complexities she encountered in this one. She was whisked away to Narnia - and Kirrin Island - and Wonderland. She ventured down rabbit holes and womble burrows into midnight gardens and chocolate factories. She wandered the countryside with Milly-Molly-Mandy, and played by the tracks with the Railway Children. With Charlotte's Web she discovered Death and with Judy Blume it was Boys. No wonder she only left the house for her weekly trip to the library or to spend her pocket money on amassing her own at home. In Bo...
