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Trust in a Complex World
Can we rebuild trust in a time of increasing conflict and paralysis? Or rather, can we build trust, for the first time, wide and strong enough to bring us together to work on the complex problems of our age? Relations of trust have been weakened over the past century by a historic expansion of communication and cross-cultural interaction, and the advance of complex, fluid relationships. Now the rapid rise of the internet has accelerated the disruption. Many long for the comfort and security of relations in which one knew whom to trust and what to expect; yet at the same time they may embrace the dynamism and creativity that comes from mixing of cultures and perspectives. This book explores c...
Agents of Change
This book focuses on the transition faced by business organizations and their stakeholders as they move from protected markets to open competition, and it explores how these changes can be facilitated by outside interveners/agents. The four authors--two from Europe and two from the United States--have worked separately as consultants with leaders of many companies and unions facing these challenges including AT & T, Lucent, Electricite de France and the Italian State Railways (Ferrovie dello Stato). The reader is thus afforded an unusual insight into the process of change in a large organization--not only close up accounts of what happened, but understanding of the relationship between the r...
The New Unionism
Examines trends in organized labour in the USA, focusing on the period following the Wagner Act of 1935. Proposes a new form of " associational unionism" which rejects the usual boundary between workers and management, and defines a new system of representation based on multilateral negotiation involving management, different groups of workers, and other interested parties.
The Collaborative Enterprise
Organizing for competitive advantage and profit How can businesses best tap diverse capabilities to generate new ideas, manufacture products, and properly execute strategy? In this groundbreaking, thoroughly researched book, organizational expert Charles Heckscher argues that, in a global network of creation and production, the dominant organizations will be those that master the still-uncodified skills of collaboration--replacing the giants of the past century who thrived on the mastery of bureaucratic systems. Though there has been much discussion of teamwork and alliances in recent decades, Heckscher argues that we are still a long way from fully understanding how to manage fluid and inco...
White Collar Blues
"Charles Heckscher interviewed over 250 middle managers from a wide array of firms, including Honeywell, General Motors, Pitney-Bowes, Dow Chemical, Figgie International, Du Pont, and AT&T. To his surprise, he discovered that, in most cases, managers remained loyal to their firms even after substantial downsizing and, in some instances, brutal layoffs. Yet this loyalty helped neither the managers, who felt increasingly bewildered by changes that made no sense, nor the companies, which, in trying to preserve loyalty, found themselves increasingly avoiding harsh realities." "Heckscher points out that for more than half a century, large corporations have struck a bargain with their managers: ne...
Introduction to Management
Completely updated and revised, this eleventh edition arms managers with the business tools they’ll need to succeed. The text presents managerial concepts and theory related to the fundamentals of planning, leading, organising, and controlling with a strong emphasis on application. It offers new information on the changing nature of communication through technology. Focus is also placed on ethics to reflect the importance of this topic, especially with the current economic situation. This includes all new ethics boxes throughout the chapters. An updated discussion on the numerous legal law changes over the last few years is included as well. Managers will be able to think critically and make sound decisions using this text because the concepts are backed by many applications, exercises, and cases.
The Truth About Middle Managers
Middle management" is a term associated with relentless downsizing, corporate drudgery, and career dead-ends. Bashed by management gurus, dismissed by social scientists, and painted as victims by the media, middle managers seem permanently relegated to the sidelines of corporate power. But is this popular picture accurate? Are middle managers really no longer valued by today's performance-driven organizations? The truth is surprising. MIT management scholar Paul Osterman has analyzed over thirty years' worth of employment data, interviewed a wide sample of managers, and uncovered a very different picture of middle managers today. Not only have their numbers increased dramatically, but middle...
Shaping Science
Drawing on a decade of immersive ethnography with NASA’s robotic spacecraft teams to create a comparative account of two great space missions of the early 2000s, Janet Vertesi uncovers how the social organization of a scientific team affects their scientific practices and results. In Shaping Science, Janet Vertesi draws on a decade of immersive ethnography with NASA’s robotic spacecraft teams to create a comparative account of two great space missions of the early 2000s. Although these missions featured robotic explorers on the frontiers of the solar system bravely investigating new worlds, their commands were issued from millions of miles away by a very human team. By examining the two ...
The Leaders We Need
A leader is someone people follow. But why do people follow? Books abound on leaders, but much less is known about followers. In The Leaders We Need, Maccoby steps into this yawning gap in the literature. This insightful book shows that followers have their own powerful motivations to follow. Many relate to their leader as to some important person from the past—a parent, a sibling, a close friend. With major shifts in family structure and other social changes (especially transformations in technology and work life), these “transferences” have grown complex—making leaders’ work more challenging. The key for modern-day leaders? Being sensitive to how a group’s collective psychology...
Created and Led by the Spirit
This fifth Missional Church Series volume seeks to bring historical clarity, biblical and theological substance, and practical guidance to church planting. The nine contributors -- many of them experienced church-planting pastors -- offer diverse yet cohesive perspectives on the Spirit's missional church planting in our time. Section One presents three essays which address missional church planting as a theological practice, with particular attention given to the activity of the Holy Spirit within the context of God's Trinitarian life. Section Two grounds church planting initiatives in the generative soil of story. The two essays in this section narrate how specific congregations provide gli...
