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The Customer Copernicus
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve. Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely? They have also enjoyed huge business success, growing and making plenty of money. The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once. Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led. Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
Charlie Pippin
Chartreuse “Charlie” Pippin just can't seem to keep out of trouble. At school, she finds herself at odds with the principal when her entrepreneurial skills lead her to break the rules. At home, her father Oscar, a Vietnam veteran, is outraged by her refusal to play it safe like her sister, Sienna, and always do as she is told. But it is when Charlie's restless curiosity leads her to try and learn more about the Vietnam War that the sparks between Charlie and Oscar really begin to fly. Caught between her father's bitterness about his past and her own unflagging need to understand, Charlie wonders for the first time in her life if she is fighting a battle that no one can win.
Ignite Your Passion for Jesus
We desire revival in our personal relationships with Jesus, but many of us don’t know how or where to begin. Although revival may be first of all a movement of God, too few resources offer practical guidance on how to align ourselves to receive it daily. Ignite Your Passion for Jesus is a twelve-week guide designed to help you deepen your relationship with Jesus. Each day includes: - a key verse, - an inspirational reading, - questions for reflection and application, - revival truths, and - spirit-empowered faith experientials. Revitalize your heart and relationship with Jesus as you pursue Him and experience His pursuit of you in personal revival.
Life Lived Like a Story
"There is pure gold here for those who want to understand the rules of the old ways. ... [The book] has a convincing sureness, an intensity which cannot be denied, a strong sense of family. ... Candidly, and often with sly humour, the three women discuss early white-Indian relations, the Klondike gold rush, the epidemics, the starvation, the healthy and wealthy times, and building of the Alaska Highway. ... Integrity is here, and wisdom. There is no doubting the authenticity of the voices. As women, they had power and they used it wisely, and through their words and Cruikshank's skills, you will change your mind if you think the anthropological approach to oral history can only be dull."--Barry Broadfoot, Toronto Globe and Mail.
Mob Related
Thomas Caldone finds out what it's like to grow up in a mob influenced neighborhood when he befriends a high school thug who is connected to a local mobster. Thomas soon finds himself too involved with his underworld friends when he is forced to take the fall for something he did not do and is sent to prison. Now, eight years later, Thomas arrives back to the old neighborhood to collect on some old unpaid debts. www.thomasjh.com
The Shooting Gallery
Days six, seven and eight at Camp Walker. The comical side of camp life in the 1960s is featured, along with some new story developments. Julian Draws two portraits: Leonard, and then Mark. Julian and Mark's conferences continue. Julian feels empowered and undertakes a unique challenge: outfitting Nick and Tom's clandestine bedroom. He becomes their self-appointed secret guardian. Friday: The Scouts of Troop Nine have been in camp nearly a week. Their schedules and routines are well established. As in the previous two segments, Julian and Mark, remain our protagonists—but we take time to focus on a few secondary characters for a while. Some of these we have met in earlier scenes, others ar...
The Broken Lines of Us
Charlie Dawson is really good at running away. After the loss of her parents, she’s stayed as far away from Manhattan and her parents’ hotel empire as she could—an act made easier when her brother ruthlessly cut her off from the family fortune. Closing her art gallery, abandoning her dreams, and moving across the country weren’t simple, but that was easier than grieving the loss of the two people she loved most. When her sister asks her to be maid of honor at her wedding, Charlie has no choice but to return to a city full of memories. As she faces a hectic wedding schedule and a hotel business in chaos, the last thing on her mind is romance. But the beautiful stranger she meets on her first night back changes everything. As family secrets are exposed and Charlie learns the truth about her stranger’s identity, she discovers that the only way to heal is to confront her past.
A Stranger's Game
From New York Times bestselling author Joan Johnston, the thrilling seventh novel in the Bitter Creek series featuring passion and intrigue mixed with an explosive, spine-tingling tale of murder, wrongful imprisonment, and a woman who counts no cost too high to see a killer brought to justice. FBI Special Agent Breed Grayhawk has the hottest sex in his life with a stranger who calls herself Grace Smith, only to discover early the next morning that she’s a convicted double murderer who broke her parole a year ago and disappeared. Now she’s his prime suspect in an assassination plot against the US president. Grace Caldwell—a.k.a. Grace Smith—is determined to find the killer who framed her for the murder of her father and stepmother—and make him pay. She burgles the home of her number one suspect and nets a surprising haul: a hot-pink, silk-covered diary—the record of a sex-addicted wife’s adventures—which suggests that Grace’s top suspect is a serial killer. But her theft has been caught on tape, and the man she’s been chasing becomes the hunter…with Grace as his prey.
Return on Humanity
The bottom line is no longer a number. Business can be a force for good, although many companies aren’t built to make it that right now. Becoming a more competitive business that is also better for the world is simpler than you might think. It’s already happening across the globe. Drawing on stories from fields as diverse as human rights in Syria, the UK prison system, Brazilian psychiatric care, architecture and business, Return on Humanity provides inspiring learnings and practical strategies that prove a more human approach to leadership and business will give us all a better future. Philippa White is a global thought leader, social innovator and the Founder and CEO of UK-based company TIE. For over 20 years she has been dedicated to unlocking the potential of corporate leaders and their companies by igniting the power of a people-first approach to business.
