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The Customer Copernicus
  • Language: en
  • Pages: 143

The Customer Copernicus

  • Type: Book
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  • Published: 2021-05-16
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  • Publisher: Routledge

Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve. Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely? They have also enjoyed huge business success, growing and making plenty of money. The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once. Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led. Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.

Ignite Your Passion for Jesus
  • Language: en
  • Pages: 351

Ignite Your Passion for Jesus

We desire revival in our personal relationships with Jesus, but many of us don’t know how or where to begin. Although revival may be first of all a movement of God, too few resources offer practical guidance on how to align ourselves to receive it daily. Ignite Your Passion for Jesus is a twelve-week guide designed to help you deepen your relationship with Jesus. Each day includes: - a key verse, - an inspirational reading, - questions for reflection and application, - revival truths, and - spirit-empowered faith experientials. Revitalize your heart and relationship with Jesus as you pursue Him and experience His pursuit of you in personal revival.

Best Left as Indians
  • Language: en
  • Pages: 390

Best Left as Indians

Barely a hundred and fifty years have passed since the first white people arrived at the upper Yukon River basin. During this time many non-Natives have come and gone and some have stayed. Ken Coates examines the interaction between Native people and whit

Life Lived Like a Story
  • Language: en
  • Pages: 428

Life Lived Like a Story

  • Type: Book
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  • Published: 1992
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  • Publisher: UBC Press

"There is pure gold here for those who want to understand the rules of the old ways. ... [The book] has a convincing sureness, an intensity which cannot be denied, a strong sense of family. ... Candidly, and often with sly humour, the three women discuss early white-Indian relations, the Klondike gold rush, the epidemics, the starvation, the healthy and wealthy times, and building of the Alaska Highway. ... Integrity is here, and wisdom. There is no doubting the authenticity of the voices. As women, they had power and they used it wisely, and through their words and Cruikshank's skills, you will change your mind if you think the anthropological approach to oral history can only be dull."--Barry Broadfoot, Toronto Globe and Mail.

Return on Humanity
  • Language: en
  • Pages: 232

Return on Humanity

The bottom line is no longer a number. Business can be a force for good, although many companies aren’t built to make it that right now. Becoming a more competitive business that is also better for the world is simpler than you might think. It’s already happening across the globe. Drawing on stories from fields as diverse as human rights in Syria, the UK prison system, Brazilian psychiatric care, architecture and business, Return on Humanity provides inspiring learnings and practical strategies that prove a more human approach to leadership and business will give us all a better future. Philippa White is a global thought leader, social innovator and the Founder and CEO of UK-based company TIE. For over 20 years she has been dedicated to unlocking the potential of corporate leaders and their companies by igniting the power of a people-first approach to business.

Spikes
  • Language: en
  • Pages: 183

Spikes

Connecticut State Police Detective Wesley Dawson doesn't rest if the streets aren't safe. And right now, safety is paramount with a serial killer spiking fear in the men of the city as each new body surfaces. But something is eerily off. Once again, enlisting the help of medical examiner Ali Jensen is Wes' only option. But when all evidence points to the past, Wes and Ali are forced to delve into unsolved cases while teaming up with an unlikely ally to solve the crimes. With danger lurking at every turn, can Ali and Wes take down the serial killer before history repeats itself?

Whiskey War
  • Language: en
  • Pages: 319

Whiskey War

  • Type: Book
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  • Published: 2023-12-01
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  • Publisher: Bella Books

At the height of Prohibition and the dawn of the Great Depression, lesbian couple Dax and Rose look forward to a clandestine life together in Half Moon Bay, hiding a treasure trove of stolen whiskey. To save their floundering restaurant, Dax tries to offload the barrels in San Francisco, only to rouse her estranged brother-in-law, Logan. He sniffs out their stash, and soon they all get a taste of the dark side of bootlegging. Enter Grace Parsons, Rose’s glamorous ex and Hollywood elite, offering a way out. But her intervention ignites a violent feud that puts everyone at risk. Can Dax and Rose survive the whiskey war they never wanted?

It's So Christmas-See!
  • Language: en
  • Pages: 174

It's So Christmas-See!

This anthology provides a wide range of dramatic and worship material for seasonal celebrations. There are numerous Thanksgiving resources, including a children's Sunday school learning event, a children's message, a brief responsive reading, a one-act drama, and a sermon. For Christmas there are six plays of various lengths for a variety of ages and cast sizes, as well as a "hanging of the greens" worship program and an engaging story that can either be read to young children or performed as a play.

Northwoods
  • Language: en
  • Pages: 304

Northwoods

“Riveting.” —People In this “compelling and heartbreaking debut that marks a new and important voice in the mystery genre” (William Kent Krueger), a murder with ties to America’s opioid epidemic reveals the dark underbelly of an idyllic Midwestern resort town. Eli North is not okay. His drinking is getting worse by the day, his emotional wounds after a deployment to Afghanistan are as raw as ever, his marriage and career are over, and the only job he can hold down is with the local sheriff’s department. And that’s only because the sheriff is his mother—and she’s overwhelmed with small town Shaky Lake’s dwindling budget and the fallout from the opioid epidemic. The North...

The Ferryman Institute
  • Language: en
  • Pages: 432

The Ferryman Institute

"Charlie Dawson saves dead people--somebody has to convince them to move on to the afterlife, after all. Having never failed a single assignment, he's acquired a reputation for success that's as legendary as it is unwanted. It turns out that serving as a Ferryman is causing Charlie to slowly lose his mind. Deemed too valuable by the Ferryman Institute to be let go and too stubborn to just give up in his own right, Charlie's pretty much abandoned all hope of escaping his grim existence. Or he had, anyway, until he saved Alice Spiegel"--