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Have you ever tried to explain what quality is? Let's say you know perfectly well how to develop a quality product, but your arguments are undermined all the time by fragmented details. Time and again you have to step back to sort out the details, in order to make a renewed attack. But somewhere along the debate you get stuck. The details never get sorted out. There are too many of them, and you don't share their definitions. After an hour or two you give up, and you revert to the old way of working, although you know you could do so much better. Now there is a solution to your frustration. The complex product development model explains all details and puts them together into a holistic and ...
Managers wrestle daily with emotional leadership challenges because emotions and relationships influence organizational energy, commitment, and financial results. This book helps managers strike a balance between feeling and reason in a professional and ethical manner with attention to the manager’s position in the hierarchy of the organization. The authors argue that all managers need to develop their own leadership style based on who they are as persons, their convictions and the circumstances in which they find themselves. This book shows managers how to use judgement, experience, reflection and general knowledge to be better leaders. The book also describes managerial responsibility for the conditions that create a compassionate and effective work environment where emotions can be expressed in ways that constructively benefit the entire organization
Rich traditions of group therapy permeate the substance misuse field - from residential and day-centre group programmes and the fellowship group tradition to the panoply of support/education and relapse prevention groups offered by out-patient services. There are specialist groups - e.g. art therapy and psychodrama- and groups for special population- e.g. relatives, prisoners and adult children of alcoholics. This important collection is written by many well-known experts, several renowned on the international stage, with perspectives from the UK, USA and Scandinavia. They share their extensive experiences in the conceptualisation, setting up and running of therapy groups. Ultimately, all are concerned in their groups to increase empathic contact and thereby to facilitate opportunities for addicts to embark upon change. With no equivalent UK book of its kind, the reader has a rare opportunity to consider this subject in impressive scope, diversity and depth.
International Cases in Tourism Management includes: * Profiles of individual companies * Case studies on destination management and marketing * Material on different management functions in tourism, such as marketing and human resource management * Case studies of particular types of tourism, such as ecotourism and cultural tourism The case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompaniment to all tourism courses.
This book describes how group treatment offers a unique opportunity for group members to learn and to change as they interact with other group members. The group structure presents a social microcosm of relationships that people who seek psychotherapeutic treatment find problematic in their private and public lives. In groups, the participants can observe each other, provide feedback to each other, and practice change strategies. In short, group treatment has a powerful healing and supportive function. Based on the authors’ many years of education and experience in academia, the private and public sectors, specific guidance is offered to group leaders on participation, organization, and co...
The Inner World of Research is a book about the joys and miseries of life as a researcher. Dealing with essential but rarely mentioned topics in the everyday life of a researcher, it focuses, in particular, on the role of emotions and social relations in research. It stretches from the individual researcher, to the ‘micro-cosmos’ of the research team and to the broader policy environment in which research takes place. Though based on autobiographical material from Stefan Svallfors’ long career as a leading social scientist, the book also derives from extended interviews with researchers from a variety of disciplines, and with authors, artists and musicians. It delves into the mysteries of creativity; the joys and frustrations of collaboration; and the role of fear, anger and boredom in the life of a researcher.
Systems-centered therapy (SCT) brings an innovative approach to clinical practice. Developed by the author, SCT introduces a theory and set of methods that put systems ideas into practice. The collection of articles in this book illustrates the array of clinical applications in which SCT is now used. Each chapter introduces particular applications of SCT theory or methods with specific examples from practice that help the theory and methods come alive for the reader across a variety of clinical contexts. This book will be especially useful for therapists and clinical practitioners interested in sampling SCT, for those who learn best with clinical examples, and for anyone with a serious interest in learning the systems-centered approach.
Systems-centered therapy (SCT) brings an innovative approach to clinical practice. Developed by the author, SCT introduces a theory and set of methods that put systems ideas into practice. The collection of articles in this book illustrates the array of clinical applications in which SCT is now used. Each chapter introduces particular applications of SCT theory or methods with specific examples from practice that help the theory and methods come alive for the reader across a variety of clinical contexts. This book will be especially useful for therapists and clinical practitioners interested in sampling SCT, for those who learn best with clinical examples, and for anyone with a serious interest in learning the systems-centered approach.
This directory is part of a six-volume set that provides data on over 36,000 European companies. Covering Portugal, Spain, Sweden and Switzerland, it provides information such as: address, phone and fax numbers, e-mail and Web addresses, listings of a company's activities, parents, subsidiaries and agents, brands and trademarks and financial information for 2001 and 2002.