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The how-to guide for learning the secrets of negotiation from the FBI’s lead negotiator, implement the techniques and learn how to always get what you want. After joining the FBI, Chris Voss suddenly found himself face-to-face with a variety of criminals, from bank robbers to terrorists, all making demands and threatening to take lives along the way. Reaching the peak of his profession, Chris became the FBI’s lead international kidnapping negotiator. Through Never Split the Difference, Chris takes you inside the world of high-stakes negotiations and lays out the techniques he and his colleagues used to get what they wanted and save the lives of hostages. Now, you can use Chris’s book a...
THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. 'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life ...
Including conversations with world leaders, Nobel prizewinners, business leaders, artists and Olympians, Vikas Shah quizzes the minds that matter on the big questions that concern us all.
Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.
When discussing being stuck in a "win-win vs. win-lose" debate, most negotiation books focus on face-to-face tactics. Yet, table tactics are only the "first dimension" of David A. Lax and James K. Sebenius' pathbreaking 3-D Negotiation (TM) approach, developed from their decades of doing deals and analyzing great dealmakers. Moves in their "second dimension"—deal design—systematically unlock economic and noneconomic value by creatively structuring agreements. But what sets the 3-D approach apart is its "third dimension": setup. Before showing up at a bargaining session, 3-D Negotiators ensure that the right parties have been approached, in the right sequence, to address the right interests, under the right expectations, and facing the right consequences of walking away if there is no deal. This new arsenal of moves away from the table often has the greatest impact on the negotiated outcome. Packed with practical steps and cases, 3-D Negotiation demonstrates how superior setup moves plus insightful deal designs can enable you to reach remarkable agreements at the table, unattainable by standard tactics.
Summary of Never Split The Difference: Negotiating As If Your Life Depended On It by Chris Voss and Tahl Raz ===================================================================== Chris Voss is a FBI negotiator with over two decades of experience working in the field, and a long second career teaching at Georgetown University and USC. In his book, Never Split the Difference: Negotiating As If Your Life Depended on It, Voss brings the reader right into the exhilarating world of crisis negotiations, starting each chapter with a thrilling case where he or one of his colleagues had to negotiate to save someone's life. His captivating accounts include kidnappings, hostage situations, and humorousl...
Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation—the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again. For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches...
A novel written as a sharp parable of American society, addressing love, purpose, discrimination, and poverty. In Jeffrey Lewis’s novel, the Land of Cockaigne, once an old medieval peasants’ vision of a sensual paradise on earth, is reimagined as a plot on the coast of Maine. In efforts to assuage their grief over their son’s death and to make meaning of his life, Walter Rath and Catherine Gray build what they hope will be a version of paradise for a group of young men from the Bronx. As Walter and Catherine work to reinvent this land, formerly a summer resort, the surrounding town of Sneeds Harbor proves resistant. The residents’ well-meaning doubts lead to well-hidden threats, and ...
Whether it's buying a home, budgeting for a wedding, or even buying a car, we all need to negotiate. In this book, I'll share insider tips, as well as teach you how to master the fundamentals, set clear objectives, and overcome obstacles (i.e. turn 'no' into 'yes') whether you are negotiating for yourself, or on behalf of your business.
'Lots of books promise to change your life. This one actually will' Seth Godin, bestselling author of Purple Cow Have you always wanted to learn a new language? Play an instrument? Launch a business? What's holding you back from getting started? Are you worried about the time it takes to acquire new skills - time you can't spare? ------------------------------------------------ Pick up this book and set aside twenty hours to go from knowing nothing to performing like a pro. That's it. Josh Kaufman, author of international bestseller The Personal MBA, has developed a unique approach to mastering anything. Fast. 'After reading this book, you'll be ready to take on any number of skills and make progress on that big project you've been putting off for years' Chris Guillebeau, bestselling author of Un-F*ck Yourself 'All that's standing between you and playing the ukulele is your TV time for the next two weeks' Laura Vanderkam, author of What the Most Successful People Do Before Breakfast