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Reputation Management
Reputation is the most complex asset of an organization. Despite the call for consistent management of corporate reputation comprehensive approaches to measure and steer a company' s reputation are still in their infancy. Reputation management aims at creating a balance between stakeholder demands, perceptions and corporate reality in order to foster behavior that helps a company achieve its business goals. It needs to be based on thorough research and requires orchestrated execution through management processes across organizational units, communication disciplines, and countries. This calls for a management system to establish a closed cycle of strategic planning, implementation, performance measurement, and reporting. The book gives answers to the following questions: What is reputation and which conceptualizations do exist? What are the state-of-the-art methods and tools to measure corporate reputation? What are best practice examples and future trends in the field of corporate reputation management?
East Central European Politics Today
This is the first truly comparative volume to be written about the problems faced by the former East European bloc countries during the first 6 years of their transition. The author has lived and worked in the region throughout this whole period.
Electronic Democracy
The timely book takes stock of the state of the art and future of electronic democracy, exploring the history and potential of e-democracy in global perspective. Analysing the digital divide, the role of the internet as a tool for political mobilisation, internet Voting and Voting Advice Applications, and other phenomena, this volume critically engages with the hope for more transparency and political participation through e-democracy.
The Corporate Newsroom
Breaking down barriers, creating transparency in digital communication and effectively targeting different audiences is critical to today’s successful organisations. Establishing a Corporate Newsroom is the answer. The first part discusses the different theoretical approaches of communication and the corporate newsroom model. Special emphasis is given to efficiency and effectiveness as the main pillars of this strategy. The second part presents case studies to illustrate how the corporate newsroom system can be used in the communication departments of organisations. The authors discuss real life examples from Swiss Life Germany and the Dutch Police among others and show how the corporate newsroom method impacted communication strategies and results in these organisations. This book will be of interest not only for PR professionals but also for marketing specialists and business leaders trying to bring corporate communication to the next level.
PR-Beratung
Organisationen aus allen gesellschaftlichen Bereichen sind angesichts dynamischer und komplexer Umwelten mit einer steigenden Handlungs- und Planungsunsicherheit konfrontiert. Zudem genügen die internen Ressourcen für Kommunikation oftmals nicht, um die vielschichtigen daraus erwachsenden Aufgaben zu bewältigen. Daher erhöht sich die Nachfrage nach dem Rat durch externe Experten. Von der kommunikationswissenschaftlichen Forschung wurde externe PR-Beratung bislang nur ausschnittsweise analysiert, beispielsweise in der Politik während des Wahlkampfs oder bezüglich einzelner Kampagnen von Wirtschaftsunternehmen. Systematisches Wissen über die Strukturen und Prozesse der PR-Beratung liegt...
Chinese Film Festivals
This book is the first anthology of research devoted to the booming world of Chinese film festivals, covering both mainstream and independent films. It also explores festivals in the Chinese-speaking world and festivals of Chinese films in the rest of the world. The book asks how Chinese film festivals function as sites of translation, translating Chinese culture to the world and world culture to Chinese-speaking audiences, and also how the international film festival model is being transformed as it is translated into the Chinese-speaking world.
Ethnos-Nation
None
Handbuch Controlling der Kommunikation
Der vierte Band der „Handbuchreihe Kommunikation“ beschäftigt sich mit dem Kommunikationscontrolling, das die wirkungsvolle Steuerung und Kontrolle von Kommunikationsmaßnahmen sowie die Steigerung von Effektivität und Effizienz ermöglicht. Führende Experten liefern fundiertes Know-how für ein erfolgreiches Kommunikationscontrolling und zur Messung des Wertbeitrags der Kommunikation. Auf Basis eines management- und verhaltenswissenschaftlichen Marketingansatzes werden konkrete praxisrelevante Grundlagen sowie Handlungsempfehlungen zur Steuerung und Kontrolle von Kommunikation gegeben.
Kommunikationswissenschaftliches Arbeiten
Präzise Antworten darauf gibt diese Einführung ins Studium der Publizistik-, Medien- und Kommunikationswissenschaft. Studierende erhalten sowohl das „Handwerkszeug“ des wissenschaftlichen Arbeitens (Umgang mit Quellen, Zitierstandards etc.) als auch die Kompetenz zur Erstellung von Forschungsfragen und Hypothesen, zur Entscheidung über Forschungsabläufe und Methodenauswahl, zur Bestimmung von Untersuchungsdesigns und zur Operationalisierung.
