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This book studies governance capacity and governance legitimacy for societal security and crisis management. It highlights the importance of building organizational capacity by focusing on the coordination of public resources and underscores the relevance of legitimacy by emphasizing the importance of public perceptions, attitudes, and trust vis-à-vis government arrangements for crisis management. The authors explore several cases and identify relevant dimensions concerning performance, capacity and legitimacy across different countries. It is an ideal volume for audiences interested in public administration, public policy, crisis management and security studies.
This book explores the role of elected leaders in disaster management. Filling a significant gap in disaster literature, the authors take a pragmatic approach to the relationships between the public under threat, the operational response, and the interests and actions of elected officials. Key tactics are explored, from the ways operational managers strategically deal with unreasonable political demands to what disaster officials argue is the responsibility of elected officials at all levels of government – that is, to ensure vital life-saving information reaches the people who need it most. The book draws on case studies such as the mismanagement of public perceptions by President George W. Bush during Hurricane Katrina in the United States and the widely acclaimed, heartfelt messages delivered by Queensland Premier Anna Bligh during the 2010–11 South-East Queensland floods in Australia. Drawing on a series of interviews with senior disaster managers in ten countries, this book is highly relevant for students, scholars and practitioners interested in disaster communication.
Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.
The term “crisis management” was applied to business only after the publication of the monograph “Crisis Management: Planning for the Inevitable” by Steven Fink in 1986. Since then, this term has turned from a journalistic cliche into a scientific concept, and its concept, theory, and methodology have been further developed.It is the turning point in the meaning of the word “crisis” that indicates the possibility of changing the situation by making decisions that contribute to changing the vector of development of events from destruction to recovery and further development. From the above, the general definition of the term “crisis management” follows as a process of saving the system from its destructive effects. The activity of the crisis manager is always temporary and stops as a result of a favorable overcoming of the crisis or vice versa—the destruction of the system. Therefore, the criterion for the success of a manager in emergency crisis management is effectiveness as an absolute measure of the presence or absence of a result—it either exists or does not exist.
The increasing use of innovative technologies by global businesses has sparked debate about their application in crisis resolution. Resolution tools can be used by global businesses to manage various types of crisis situations, such as natural disasters, information security issues, economic downturns, health crisis situations, and sustainability issues in education, among others. Further study and consideration of the uses of technology in the areas of crisis and change management and intra-company communication practice in the context of global business must be done to ensure successful and sustainable businesses. Future Role of Sustainable Innovative Technologies in Crisis Management rais...
Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth of risk management. However, risks can never be fully prevented, which means that public managers also have to be crisis managers. Today’s crises develop in unseen ways; they escalate rapidly and transform through the interdependencies of modern society, and their frequency is growing: the global financial crisis, the European volcanic ash cloud, the Japanese tsunami and subsequent Fukushima nuclear plant meltdown, the Christchurch earthquake and the Queensland floods. All highlight t...
Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforced only through collaboration. Collaborative Crisis Management introduces readers to how collaboration shapes societies’ capacity to plan for, respond to, and recover from extreme and unscheduled events. Placing emphasis on five conceptual dimensions, this book teaches students how this panacea works out on the ground and in the boardrooms, and how insights on collaborative practices can shed light on the outcomes of complex inter-organizational challenges across cases derived from different problem areas, administrative cultures, a...
Over the past fifty years, crisis management has become essential to achieving and maintaining national security. This book offers a comparative analysis of the preconditions and constraints nine European states place on their participation in international crisis management operations and the important consequences of such decisions, and provides a theoretical framework to help the reader understand this complex decision-making process.
High performance during catastrophic terrorist events require the ability to assess and adapt capacity rapidly, restore or enhance disrupted or inadequate communications, utilize flexible decision making swiftly, and expand coordination and trust between multiple emergency and crisis response agencies. These requirements are superimposed on conventional administrative systems that rely on relatively rigid plans, decision protocols, and formal relationships that assume smooth sailing and uninterrupted communications and coordination. Network Governance in Response to Acts of Terrorism focuses on the inter-organizational performance and coordinated response to recent terrorist incidents across...