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For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.
Reprint of the original, first published in 1873.
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“. . . Retracing the Vanishing Footprints of Our Appalachian Ancestors” represents a genealogical history of thirteen major pioneer families who settled in eastern Kentucky during the 18th and 19th Centuries. The surnames include Adams, Berry, Brooks, Brown, Burton, Castle, Chaffin, Daniel, Large, Thompson, Ward, Wellman, and Young. To fully appreciate their social and economic hardships and challenges requires the reader to visualize what life was like on the early frontier. After the American Revolution and the Civil War, many of these early pioneers traveled from North Carolina and Virginia into the sheltering hills of eastern Kentucky via Cumberland Gap and Pound Gap. Others came fro...
With over 30 years of experience in global health programming and teaching, the author offers practical and insightful guidance in this unique book for managing global health projects in resource-constrained settings. Beginning with an overview of fundamental principles, the book delves deeply into a ‘nuts and bolts’ approach to health project management. From building project teams and developing detailed activity plans to evaluating health projects and report writing, this book brings the readers a wealth of knowledge they can use to manage health projects. Besides a list of key takeaways and discussion questions, each chapter features a case study exercise from real life situation where readers can picture themselves as project managers, sharpening their understanding of concepts and strategies. Timely and original, this book is an essential resource for university students of global health courses preparing to manage global health projects in low- and middle-income countries, as well as for newly engaged project managers.