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The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.
Building on the strengths of the first edition, this book was written with a desire to bring the realization of the potential benefits of JIT to a wider audience. It has been influenced by the growing use of the European Excellence Model as a reference for self-evaluation of business performance and consequently includes a new chapter devoted to this area. A further development has been the growing awareness of the value of Total Productive Maintenance (TPM) and its relevance to JIT. Again, additional material is now included to reflect this change.
Edwin Hutchins combines his background as an anthropologist and an open ocean racing sailor and navigator in this account of how anthropological methods can be combined with cognitive theory to produce a new reading of cognitive science. His theoretical insights are grounded in an extended analysis of ship navigation—its computational basis, its historical roots, its social organization, and the details of its implementation in actual practice aboard large ships. The result is an unusual interdisciplinary approach to cognition in culturally constituted activities outside the laboratory—"in the wild." Hutchins examines a set of phenomena that have fallen in the cracks between the establis...
"This handbook is a practical, realistic guide to QC's. It explains how to start a Quality Circle and why; and how to run it, what the pitfalls are and what positive results may be expected" - back cover.
Reprint of the original, first published in 1877.