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Transforming Performance Measurement
Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well...
A Guide to Continuous Improvement Transformation
This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".
The Winning Trainer
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training activities using 'The Winning Trainer'. This updated and expanded edition is richer than ever before. It provides: * more than 100 ready-made handouts, learning instruments, and worksheets... all you do is photocopy * numerous examples, model dialogues, and sample answers * hundreds of exercises, games, puzzles, role plays, icebreakers, and other group-in-action techniques * samples of each technique and ways to effectively use them * advice on subjects such as unwilling participant...
365 Ways to Motivate and Reward Your Employees Every Day--with Little Or No Money
"I Love my job!" Is that what your employees are saying? Sadly, according to the U.S. Department of Labor's Bureau of Labor Statistics, American businesses lost an average of 25 days of work in 2001 due to employee anxiety and stress. Don't let your business become part of this dismal statistic. You can improve employee morale and create a harmonious workplace, which will increase profits and productivity.
Leader to Leader 2
Leader to Leader 2 brings together the best and most popular articles from the award-winning journal Leader to Leader by some of the best-selling authors and thought leaders of our day. With thirty-five new chapters not included in the previous volume, this book is designed as a resource for leaders at all levels. Each of the book’s five parts opens with guidance and ideas on how to enact the concepts discussed, practical action steps, thought-provoking questions, and handy tools. The Parts include: Understanding Leadership, Improving Your Personal Effectiveness, Developing People and Teams, Leading High-Performance Organizations, Leading Strategically in a World That Demands Innovation Authors Include: David Allen, Ram Charan, Clayton Christensen, Stephen Covey, Marshall Goldsmith, Bill George, Andy Grove, Rosabeth Moss Kanter, Beverly Kaye, Jim Kouzes & Barry Posner, Patrick Lencioni, Peter Senge, Margaret Wheatley...and more!
Government's Place in the Market
In his first book, the former New York governor and current CNN cohost offers a manifesto on the economy and the public interest. As New York State Attorney General from 1998 to 2006, Eliot Spitzer successfully pursued corporate crime, including stock price inflation, securities fraud, and predatory lending practices. Drawing on those experiences, in this book Spitzer considers when and how the government should intervene in the workings of the market. The 2009 American bank bailout, he argues, was the wrong way: it understandably turned government intervention into a flashpoint for public disgust because it socialized risk, privatized benefit, and left standing institutions too big to fail,...
SuperMotivation
Surveys show that 73% of workers are less motivated than they used to be, and 84% could perform significantly better if they wanted to. Perhaps most shocking of all, a full 50% of workers say they are exerting only enough energy to hang on to their jobs! This crisis needs radical treatment - and that's what Dean R. Spitzer provides with his original, idea-packed strategies for boosting employee motivation and performance. Instead of focusing on how individual managers can motivate individual employees, SuperMotivation shows you how to "motivationally transform" an entire organization. Based on the author's firsthand experience with a variety of companies and thousands of interviews, SuperMotivation takes a fresh approach to an age-old dilemma. Each chapter is full of immediately applicable techniques that any organization can use to "maximize the bang for its motivational bucks." You'll find hundreds of practical suggestions for motivationally transforming jobs, teams, meetings, suggestion systems, training, performance appraisals, compensation, benefits, and much more.
The Intelligent Company
Today's most successful companies are Intelligent Companies that use the best available data to inform their decision making. This is called Evidence-Based Management and is one of the fastest growing business trends of our times. Intelligent Companies bring together tools such as Business Intelligence, Analytics, Key Performance Indicators, Balanced Scorecards, Management Reporting and Strategic Decision Making to generate real competitive advantages. As information and data volumes grow at explosive rates, the challenges of managing this information is turning into a losing battle for most companies and they end up drowning in data while thirsting for insights. This is made worse by the se...
2005 ASTD Training and Performance Sourcebook
This title draws on the expertise of top-flight trainers and consultants to present a comprehensive toolkit of the best training activities, group learning exercises, assessment instruments, handouts, and other essential guides for today's busy training and performance professional. The sourcebook offers fully reproducible tools contained on the accompanying CD-ROM.
