Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Brilliant Customer Service
Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended
Stand Out
We’re online and communicating all day, but with less and less impact. We need to build on what makes us human. Skills such as listening, socialising and storytelling have been lost in the world of digital and are needed more than ever, both personally and professionally. These soft skills give you the advantage in a changing world, allowing you freedom, flexibility and the ability to collaborate with others. Stand Out will get you ahead of the curve and give you the tools you need to rediscover your human skills so you can pursue your passions, achieve your goals and thrive in your career. 'Don't be left behind, this book is a must-read!' Kosta Christofi, Head of Leadership and Management Development, Reed in Partnership
Stand Out
We’re online and communicating all day, but with less and less impact. We need to build on what makes us human. Skills such as listening, socialising and storytelling have been lost in the world of digital and are needed more than ever, both personally and professionally. These soft skills give you the advantage in a changing world, allowing you freedom, flexibility and the ability to collaborate with others. Stand Out will get you ahead of the curve and give you the tools you need to rediscover your human skills so you can pursue your passions, achieve your goals and thrive in your career. 'Don't be left behind, this book is a must-read!' Kosta Christofi, Head of Leadership and Management Development, Reed in Partnership
An Affirmation a Day
Affirmations, really, are simple. They are being in conscious control of your thoughts. They are short powerful statements. When you say them or think them or even hear them, they become the thoughts that create your reality. Affirmations, then, are your conscious thoughts. Only you can choose new thoughts, positive thoughts, a whole new way of thinking. Change your thoughts! Change your life!
Big League, Big Time
On March 31, 1998, more than 48,500 fans cheered the arrival of Major League Baseball's newest expansion team, the Arizona Diamondbacks. In the first book ever to chronicle the birth of a major-league baseball franchise from conception to Opening Day, Big League, Big Time takes you inside the Diamondbacks dugout -- and their corporate suite -- to examine the billion-dollar business of baseball and its enormous impact on our culture. While many prominent people went to bat for baseball in Phoenix, sports entrepreneur Jerry Colangelo, the Diamondbacks' managing general partner, swung for the fences and scored a league-envious, $355 million state-of-the-art baseball facility. Big League, Big Ti...
