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Continuous Process Improvement
During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside a world-renowned learning organization, comes that methodology. Continuous Process Improvement (CPI) is an improvement and problem-prevention system created and developed by George Robson to "empower" natural work teams in three General Electric businesses. Composed of a logical set of steps, at the heart of which is "Process Flow Diagramming," CPI...
Romancing the Business Loan
Tells how to improve relations with one's banker, discusses the business loan process, and offers advice on obtaining needed financing.
Teaching Your Child to Be Home Alone
A drastic increase in the number of single-parent homes and homes where both parents work has produced generations of latchkey kids. It is often difficult for parents to know when their child is mature enough to be left unsupervised and for children to express their own fears of being home alone.
Sexual Assault of Children and Adolescents
No descriptive material is available for this title.
The First Strange Place
Just as World War I introduced Americans to Europe, making an indelible impression on thousands of farmboys who were changed forever “after they saw Paree,” so World War II was the beginning of America’s encounter with the East – an encounter whose effects are still being felt and absorbed. No single place was more symbolic of this initial encounter than Hawaii, the target of the first unforgettable Japanese attack on American forces, and, as the forward base and staging area for all military operations in the Pacific, the “first strange place” for close to a million soldiers, sailors, and marines on their way to the horrors of war. But as Beth Bailey and David Farber show in thi...
Six Timeless Marketing Blunders
Six major marketing mistakes are responsible for most product or business failures. This book explains hwo entrepreneurs and executives can increase their chances of success by ridding their companies of such errors as the better mousetrap philosophy. This entertaining guide also contains checklists to help marketers stay on safe ground.
Managing with Dual Strategies
Rarely, if ever, do companies clearly distinguish between or balance the management of today's business and planning for the future. Derek Abell, internationally renowned for his pioneering work on strategic market planning, once again breaks sharply with conventional wisdom to demonstrate how a company can develop analytic marketing modes for not one but two distinct planning horizons. Managing with dual strategies, Abell argues, calls for new approaches not only to planning, but to organizational structure and management control. He makes specific recommendations on how current operating practices need to be adapted, and shows how leading firms are recognizing the dual nature of management...
The Working Leader
Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. The demand for more and quicker responsiveness to customers, market, product, and process changes means there are few "routine" technologies left to manage. The modern line manager, according to Sayles, must be a "working leader," managing work flow relationships on the boundaries between jobs, functions, departments; making things "work" through trade-offs with superiors and peers. The working leader has an agenda, knows the system inside out, is comfortable with fluidity, and recognizes that the parts do not always fit into an integrated whole. The ...
The Emerging Leader
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Money Meltdown
In this analysis, Shelton calls for a unified international monetary regime—a new Bretton Woods—to lay the foundation for worldwide stability and prosperity in the post-Cold War era. Despite worldwide rhetoric about free trade and the global economy, the leading economic powers have done little to address the most insidious form of protectionism—the inherently unstable international monetary system. In outlining steps toward a new world monetary structure, Judy Shelton elevates the needs of individual producers—who actually create wealth in the global economy—over the programmes of governments.
