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A champion golfer and CEO of the Great White Shark corporation traces his rise from a teenage caddy to a three-time PGA winner while discussing how to apply strategies learned on the course to a business career.
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Extracts valuable lessons on business leadership from the story of the Founding Fathers' struggle to create a new nation. Shows how figures such as Thomas Paine, James Madison, and Benjamin Franklin faced challenges and dissension in their own ranks with a vision from which they would not stray. Includes checklists of organizational, management, strategic, and leadership lessons learned from the leaders of the American Revolution. Annotation c. by Book News, Inc., Portland, Or.
'This book is brilliant. Utterly, utterly brilliant. Apart from the epilogue, which is idiotic' Jeremy Clarkson 'F*cking brilliant' Sarah Knight AN EXHILARATING JOURNEY THROUGH THE MOST CREATIVE AND CATASTROPHIC F*CK-UPS OF HUMAN HISTORY In the seventy thousand years that modern human beings have walked this earth, we've come a long way. Art, science, culture, trade - on the evolutionary food chain, we're real winners. But, frankly, it's not exactly been plain sailing, and sometimes - just occasionally - we've managed to really, truly, quite unbelievably f*ck things up. From Chairman Mao's Four Pests Campaign, to the American Dustbowl; from the Austrian army attacking itself one drunken nigh...
Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.