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This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to th...
The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Quality assurance focuses primarily on product quality, while process improvement focuses on process quality; the principles of quality cost support both. The purpose of this book remains the same as the third edition: to provide a basic understanding of the principles of quality cost. Using this book, organizations can develop and implement a quality cost system to fit their needs. Used as an adjunct to overall financial management, these principles will help maintain vital quality improvement programs over extended timeframes. This fourth edition now includes information on the quality cost systems involved with the education, service, banking, and software development industries. You'll also find new material on ISO 9001, cost systems in small businesses, and activity based costing. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.
All of nature argues about the forms of God, so people are sent as a reminder of all that God is, although they do not seem to understand the message themselves.
Powerhouse team Douglas Wood and Jon J Muth present a sequel to Old Turtle, the award-winning wisdom tale of peace and love for the earth. Seekers of all ages have been inspired by the stirring message of Old Turtle, the beloved, award-winning wisdom tale of peace. Now Old Turtle returns in a timeless story about love, acceptance, and the nature of truth.Long ago, as truth descended onto earth, it split in two: one piece landing among the people and the other blazing through the sky. When the people discover the piece of truth, it gives them strength and happiness. But over time, it turns them arrogant and greedy. They do not share their truth with others, wars rage on, and the earth begins to suffer. Then a Little Girl eager for change journeys to find Old Turtle, seeking the precious piece of wisdom that will mend the people's broken truth, making it -- and them -- whole once again.Douglas Wood's stirring and eloquent fable, soulfully illustrated in luminous watercolor by Jon J Muth, offers readers of all ages inspiration, hope, and a healing vision of peace.
Readers are invited to discover nature using their sense of smell, sight, hearing, touch, and taste.
How do you like to hear “I love you”? This eBook with audio shows all the ways dads can say it best. Dads know how to do everything. They can help with homework and carry you on their shoulders. They can make pancakes and teach you how to sing songs. These loving actions are just some of the ways dads show how much they care—and no matter how he says it, “I love you” is wonderful to hear! From bestselling author Douglas Wood and illustrator Jennifer Bell, this sunny, cuddly testament to the bond between father and child includes audio.
Reveals the part that each of us plays in the beginning of every day.
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Contentment and Suffering, a psychocultural ethnography of the Toraja wet-rice farmers of Indonesia, provides a rich portrait of Torajan life and contributes to debates on the relationship between culture and individual psychology. Hollan and Wellenkamp describe the central aspects of Torajan personal experience -emotion, identity, and sense of self- and a variety of fascinating cultural practices, including possession trance, kickfights, elaborate mortuary customs, dream interpretation, and buffalo sacrifice. Presenting exceptionally detailed ethnographic data through a person-centered perspective and extensive use of open-ended interviews, Contentment and Suffering engagingly expresses how the Toraja understand their lives.