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This book describes numerous projects which shed light on some of the most persistent issues of the day in health and social care. The work demonstrates the importance of embedding the concept of flow into everyday health and social care thinking and creates insights into patient journeys through different conditions and treatments. It suggests that improving throughput across agencies is the key way to improving the performance of health treatment, whereas increasing capacity is the key way to improving the performance of social care by retaining independent living. The authors conclude that for state-provided care, balancing health and social care provision can eliminate the many stressful...
Today's ever more complex world creates challenges for decision makers. This volume reviews the principles underlying complex decision making, the handling of uncertainties in dynamic environments, and the various modeling approaches. Beginning with a discussion of the underlying concepts, theories and empirical evidence, the book gives you a range of practical tools and techniques for decision making in complex environments and systems.
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The author of Bloody Belfast delivers “a vivid and unforgettable record” of the Northern Irish conflict that captures the “true horrors of war” (Best of British). There are stories from some of the most seminal moments during the troubles in Northern Ireland—the Crossmaglen firefights, the 1988 corporals killings, the Ballygawley bus bombing, and more—told from the perspective of the British soldiers who served there between 1969 and 1998. This was a war against terrorists who knew no mercy or compassion; a war involving sectarian hatred and violent death. Over 1,000 British lives were lost in a place just thirty minutes flying time away from the mainland. The British Army was se...
This book is called ‘An Agony Continued’ because it was simply that: an agony. It was an agony which commenced at the end of the 1960s and as the new decade of the 80s arrived, so the pain, the grief, the loss and the economic destruction of Northern Ireland continued. Little did any of us know at the time, but it was to do so for almost a further two decades. Between January 1980 and December 1989, around 1,000 people died; many were soldiers and policemen; some were Prison Officers; some were paramilitaries; and some were innocent civilians. The Provisional IRA (PIRA) and their slightly more psychopathic cousins in the Irish National Liberation Army (INLA) would continue to kill innoce...