Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Terdekat dan Terasing: Kumpulan Catatan Sejarah Sosial Keluarga
Mengenal Indonesia melalui sudut pandang dan narasi kecil bernama keluarga adalah upaya untuk mendekatkan “yang jauh”. Sehingga kita memiliki kesempatan menjadi tak perlu panjang lebar dan muluk-muluk untuk menjelaskan Indonesia karena bisa dimulai dari yang paling dekat—melalui sejarah keluarga dan orang-orang di sekitar kita, melalui aktivitas keseharian, ritual agama dan kepercayaan, tradisi, makanan dan minuman, arsitektur, gaya berpakaian, atau apa saja yang selama ini kita terima begitu saja sebagai hal yang biasa. Kisah-kisah di buku ini seperti menjelma menjadi kawan yang menawarkan keakraban yang nyaris tak pernah ia tampakkan di ruang-ruang resmi dan serius. Kita menjadi tahu bahwa kita tak pernah benar-benar tahu tentang kawan kelasi terdekat. Pada akhirnya kita tahu setelah mendengar langsung kisah diri dan keluarganya, dan kita membuka diri menerima kawan kita dengan segala macam kisah hidupnya.
Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.
EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
European economies are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive gaps model at the center of this approach. Drawing on the most recent research and using up-to-date and topical examples, the book focuses on the development of customer relationships through quality service, out lining the core concepts and theories in services marketing today. New and updated material in this new edition include: · - New content on the role of digital marketing and social media has been added throughout to reflect the latest developments in this dynamic field · - Increased coverage of Service dominant logic regarding the creation of value and the understanding of customer relationships · - New examples and case studies added from global and innovative companies including AirBnB, IKEA, Disneyland, Scandinavia Airlines, and Skyscanner
Marketing Theory
Marketing Theory presents a comprehensive scholarly overview of the development of marketing theory. Drawing on a variety of international sources, the three editors bring together key contributions to the field that reflect both historical and contemporary debates and influences. This major work draws together the many disparate perspectives that have contributed to the development of marketing theory to provide scholars with a substantive reference base from which to further develop the area.
Traditional Authority, Islam, and Rebellion
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1980.
Religion and Politics in Pakistan
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1961.
Challenging the Secular State
Challenging the Secular State examines Muslim efforts to incorporate shari’a (religious law) into modern Indonesia’s legal system from the time of independence in 1945 to the present. The author argues that attempts to formally implement shari’a in Indonesia, the world’s most populous Muslim state, have always been marked by tensions between the political aspirations of proponents and opponents of shari’a and by resistance from the national government. As a result, although pro-shari’a movements have made significant progress in recent years, shari’a remains tightly confined within Indonesia’s secular legal system. The author first places developments in Indonesia within a br...
Customer Retention in the Automotive Industry
Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualität, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.
A Documentary Survey of Napoleonic France
This volume is a supplement to the editor's earlier A Documentary Survey of Napoleonic France (UPA, 1994) and contains 25 additional letters, laws, decrees, treaties, and miscellaneous policy statements illustrative of administrative and governing norms and methods in the Napoleonic dictatorship. Inspired by John Hall Stewart's A Documentary Survey of the French Revolution, this book will appeal to English-speaking undergraduate and graduate students of Napoleonic France, professors with specialties or interests in that area, and general Napoleonic "buffs."
