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The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or in...
Meet the men and women whose groundbreaking work elevated the field of family studies! In Pioneering Paths in the Study of Families: The Lives and Careers of Family Scholars, you'll find 40 autobiographies written by leading scholars in sociology, family studies, psychology, and child development. Their fascinating stories demonstrate how their family experiences, educational opportunities, and occupational endeavors not only shaped the disciplines they chose but also shaped the theoretical perspectives they utilized and the topics they researched. From the editors: “These autobiographies document the experiences of scholars from the early twentieth century to the present. The descriptions...
The Craft of Teaching About Families presents a variety of course designs, evaluation methods, and teaching techniques and strategies that can be used to address the complexities of family life. This unique book prepares students for the challenges they'll face as they leave the campus for the classroom, providing them with the problem-solving skills they'll need for success. The book's contributors--a distinguished panel of family scientists, sociologists, public policy analysts, psychologists, and extension specialists--examine a range of topics, including family law and policy, advocacy, parenting skills, international families, and diversity.
Explore the breakdown of the universal family form into new living arrangements and the political and social implications of how they influence the definition of family today! Concepts and Definitions of Family for the 21st Century views families from a US perspective and from many different cultures and societies. You will examine the family as it has evolved from the 1950s traditional family to today’s family structures. The controversial question, “What is family?” is thoroughly examined as it has become an increasingly important social policy concern because of the recent change in the traditional family. Scholars and researchers in family studies and sociology will be intrigued by...
Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant sector of the foodservice industry and a one-hundred-billion-dollar industry. Since their inception in the 1920s, quick-service restaurants have become one of the cultural icons of America. This informative book contains vital information on: growth, change and strategy in the international foodservice industry food safety as an international problem and the formation of outreach committees to combat the challenges faced globally food consumption patterns and the driving forces that influence consumer food preferences the differences between mature and younger customers’ expectations and experiences in QSRs, casual, and fine dining restaurants consumer attitudes toward airline food adding quick-service meals to airplane menus factors influencing parental patronage of QSRs a case study on how Billy Ingram, founder of White Castle restaurants, made the hamburger a staple on American menus
Fatherhood: Research, Interventions, and Policies addresses the central questions of the role of fathers: What is the impact of father involvement on child outcomes? What factors predict increased involvement of fathers? This volume includes contributions by leading scholars in a multitude of fields. The discussion of fatherhood ranges well beyond the case of intact, middle-class, white families to include fathers from many other situations and ethnic groups. This comprehensive, powerful book combines pioneering empirical research with thoughtful consideration of the social and psychological implications of fatherhood.
A multidisciplinary approach to the challenges of developing a complete package for convention and event tourism To be successful in today’s competitive convention and event tourism market, communities need to provide a complete package that includes quality lodging, convenient and affordable transportation, restaurants, entertainment, and tourist appeal. Developing a Successful Infrastructure for Convention and Event Tourism presents a multidisciplinary approach to the challenges of developing larger infrastructural needs. This unique book closely examines what it takes for a destination to be successful, providing a balanced approach to developing convention and event tourism. Respected ...
This encyclopedia covers all of the relevant issues in the field of hospitality management from both a sectoral level as well as a functional one. It's unique user-friendly structure enables readers to find exactly the information they require at a glance.
Handbook of Hospitality Strategic Management provides a critical review of mainstream hospitality strategic management research topics. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing strategic management research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry. This book covers all aspects of strategic management in hospitality. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management provides a multifaceted view on the one-hundred-billion-dollar industry with worldwide appeal. Quick-service restaurants (QSRs) have been the dominant segment of the food service industry since their inception in the 1920s. This book focuses on the QSR industry, its historical roots in America, consumer acceptance, management practices, international expansion, and co-branding opportunities. A nationwide survey of mature customers highlights the characteristics, unpleasant service experiences, and service requirements that diminish their satisfaction in QSRs. There is a chapter on airline food and what companies are doing to improve food quality and customer satisfaction. There are also chapters focusing on food safety, sanitation, and consumption trends. A case study of Billy Ingram and White Castle restaurants shows how hamburgers became a staple menu item in American restaurants.