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What is an organization? What are the building blocks that ultimately constitute this social form, so pervasive in our daily life? Like Augustine facing the problem of time, we all know what an organization is, but we seem unable to explain it. This book brings an original answer by mobilizing concepts traditionally reserved to linguistics, analytical philosophy, and semiotics. Based on Algirdas Julien Greimas' semio-narrative model of action and Jacques Derrida's concept of écriture, a reconceptualization of speech act theory is proposed in which communication is treated as an act of delegation where human and nonhuman agents are mobilized (texts, machines, employees, architectural elements, managers, etc.). Perfectly congruent with the last development of the sociology of translation developed by Michel Callon and Bruno Latour, this perspective illustrates the organizing property of communication through a process called 'interactoriality'. Jacques Lacan used to say that the unconscious is structured like a language. This book shows that a social organization is structured like a narrative.
"Elegantly written and compellingly argued, Cooren offers up some of the most original theorizing on agency in the communication sciences that we have seen to date. Nonhuman agency does not just "make a difference" in this book. It is a difference that connects, communicates, and brings to life the impossible."-Gail T. Fairhurst, Professor, University of Cincinnati, USA --
Communication as Organizing unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, The Emergent Organization: Communication as Its Site and Surface (LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimensi...
How can we study organizations from a discursive perspective? What are the characteristics, strengths and weaknesses of each perspective on organizational discourse? To what extent do discourse and communication constitute the organizational world? This accessible book addresses these questions by showing how classical organizational themes, objects and questions can be illuminated from various discursive perspectives. Six approaches are presented and explained: semiotics, rhetoric, speech act theory, conversation analysis/ethnomethodology, narrative analysis, and critical discourse analysis. These six perspectives are then mobilized throughout the book to study coordination and organizing, ...
This edited volume proposes key contributions addressing the connections between two important themes: dialogue and representation. These connections were approached or interpreted in three possible ways: 1. Dialogue as representation, 2. Normative perspectives on dialogue/representation issues, and 3. Representations of dialogue. The first interpretation -- Dialogue as representation -- consists of exploring dialogue as an activity where many things, beings or voices can be made present, whether we think in terms of ideologies, cultures, situations, collectives, roles, etc. The second interpretation – Normative perspectives on dialogue/representation issues – leads scholars to explore questions of normativity, which are often associated with the notion of dialogue, when conceived as a morally stronger form of conversation. Finally, the third interpretation – Representations of dialogue – invites us to address methodological questions related to the representation of this type of conversation. Echoing Bakhtin, contributors were invited to explore the polyphonic, heteroglot, or dialogic character of any text, discourse or interaction.
Recipient of the '2013 Top Edited Book Award', by the Organizational Communication Division of the National Communication Association (USA) This timely collection addresses central issues in organizational communication theory on the nature of organizing and organization. The unique strength of this volume is its contribution to the conception of materiality, agency, and discourse in current theorizing and research on the constitution of organizations. It addresses such questions as: To what extent should the materiality of texts and artifacts be accounted for in a process view of organization? What part does materiality play in the process by which organizations achieve continuity in time a...
Dialogic Ethics offers an impressionistic picture of the diversity of perspectives on this topic. Daily we witness local, regional, national, and international disputes, each propelled by contention over what is and should be the good propelling communicative direction and action. Communication ethics understood as an answer to problems often creates them. If we understand communication ethics as a good protected and promoted by a given set of communicators, we can understand how acts of colonialism and totalitarianism could move forward, legitimized by the assumption that “I am right.” This volume eschews such a presupposition, recognizing that we live in a time of narrative and virtue contention. We dwell in an era where the one answer is more often dangerous than correct.
This work provides an exceptional case study, shedding light onto the functioning of an actual corporate board of directors. It presents analysis of a series of corporate management meetings shown in the 1974 documentary film, Corporation: After Mr. Sam. The film chronicles the discussion and communication processes as a company considers how to replace its president, and it serves as a unique opportunity for analysis of real-world organizational discourse. With an impressive list of prominent contributors, Interacting and Organizing: Analyses of a Management Meeting employs the dual perspectives of organizational communication and language and social interaction (LSI) to examine the film. I...
Management communication encompasses a wide range of practices that define modern organizations. Those practices are, in many respects, constituted, formed and contextualized by the use of language. This handbook traces the theoretical modelling of these practices by contemporary research. It explores their linguistic features and performance in specific situations of value creation and in various modes. It is a companion for students and scholars of applied linguistics and organizational communication as well as management and strategy research.
Management communication encompasses a wide range of practices that define modern organizations. Those practices are, in many respects, constituted, formed and contextualized by the use of language. This handbook traces the theoretical modelling of these practices by contemporary research. It explores their linguistic features and performance in specific situations of value creation and in various modes. It is a companion for students and scholars of applied linguistics and organizational communication as well as management and strategy research.