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Power Collecting
Power Collecting: Automation for Effective Asset Management helps you take a step back from the daily demands of credit and collections and analyze your system as a whole. Authors Frederick A. Piumelli and David A. Schmidt demonstrate how various automated tasks can fit together to create seamless procedures that free staff members to focus on primary tasks that bring money into the corporation at a more rapid pace. They show you how to automate such important but routine tasks as tracking down proofs of delivery, copying and faxing invoices, contacting other departments within your company to answer customer claims, responding to requests for credit references, releasing orders on credit hold, and more.
Human Factors in Organizational Design and Management-II
Concentrating on a macroergonomic systems approach to the design of organizational and managerial systems, this book also considers organizational design elements and managerial processes in the application of human factors/ergonomics to the design of specific subsystems, jobs and workstations. Included here is a selection of papers on theory, methodology, research findings, reviews and case studies from leading professionals throughout the world. The symposium was sponsored by the International Ergonomics Association and the Human Factors/Ergonomics Associations of the U.S.A., Canada and Japan.
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