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Primary care medicine, as we know and remember it, is in crisis. While policymakers, government administrators, and the health insurance industry pay lip service to the personal relationship between physician and patient, dissatisfaction and disaffection run rampant among primary care doctors, and medical students steer clear in order to pursue more lucrative specialties. Patients feel helpless, well aware that they are losing a valued close connection as health care steadily becomes more transactional than relational. The thin-margin efficiency, rapid pace, and high volume demanded by the new health care economics do not work for primary care, an inherently slower, more personal, and unique...
Changes in the healthcare field have threatened the once sacred relationship between patient and physician. While much has been written for physicians and other healthcare providers on the subject of the doctor-patient relationship, information tailored for patients remains lacking. This volume offers practical information to help patients make the most of their interaction with their doctors. Among the topics are finding the right physician, gaining telephone access, ensuring good communication between health care providers, protecting personal information, seeking a second opinion, and using walk-in clinics. In-depth interviews with primary care physicians and medical specialists provide a unique perspective on issues of importance to patients, from pediatrics to geriatrics.
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The author uses his own experiences as a primary care physician to describe the state of his profession and argues that the health care system will collapse without a strong physician-patient relationship and that the role of the primary care physician must change to survive.
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