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The Trust Process in Organizations
'This volume is essential reading for those who want to keep abreast of cutting edge research on the role and sources of trust in organizations. The introductory chapters by Nooteboom and Six make conceptual strides by examining the interface between cognitive theory and different forms of trust. The detailed case studies and quantitative analyses of trust in organizational and team contexts fill an important gap in the empirical literature on trust. Overall the volume does a superb job of outlining a research programme addressed to theorists concerned with problems of cognition, trust, power and reciprocity in organizational settings.' - Edward Lorenz, Centre d'Etudes de l'Emploi, France 'T...
Trust in Regulatory Regimes
Within political and administrative sciences generally, trust as a concept is contested, especially in the field of regulatory governance. This groundbreaking book is the first to systematically explore the role and dynamics of trust within regulatory regimes.
The Trouble with Trust
"The Trouble with Trust" poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations.
Ethics and Management in the Public Sector
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred. Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms and also includes discussions on how these reforms impact traditional vales and principles of public services. This easy-to-use textbook is a definitive guide for postgraduate students of public sector ethics, as well as students of public management and administration more generally.
Inter-firm Collaboration, Learning and Networks
Developments in technology and globalisation have led to an upsurge in inter-organizational relations. This book surveys the current field, connects differing perspectives and answers questions about who should collaborate, why, and how.
Governance Networks in Public Administration and Public Policy
What do public administrators and policy analysts have in common? Their work is undertaken within networks formed when different organizations align to accomplish a policy function. This second edition of Governance Networks in Public Administration and Public Policy offers a conceptual framework for describing governance networks and provides a theoretical and empirical foundation in their construction. Based on research and real-life experience, the book highlights the interplay between public actors and policy tools, details the skills and functions of public administrators in the context of networked relationships, and identifies the reforms and trends in governing that lead to governanc...
The Foundations of Organizational Evil
Numerous reprehensible corporate, governmental, and nonprofit activities over recent years have highlighted the existence of organizational evil. Unlike other works on the topic, this book fully develops the concept of organizational evil, conceptually weaving the interchange between evil individuals (microlevel) who ultimately create the organizational environment that is evil, and the macrolevel elements of policy, culture, and manipulations of the social environment.
The Good Cause
Money makes the world go round - corruption The book presents the state of the art in studying the causes of corruption from a comparative perspective. Leading scholars in the field of corruption analysis shed light on the issue of corruption from different theoretical perspectives. Understanding how different theories define, conceptualize, and eventually deduce policy recommendations will amplify our understanding of the complexity of this social phenomenon and illustrate the spectrum of possibilities to deal with it analytically as well as practically.
Trust in Market Relationships
Trust in Market Relationships illustrates that the importance of trust in a commercial arena has intensified as markets have become more complex. As business relationships become ever critical for a firm s economic results in highly competitive markets, and trust represents the basic platform for the development of successful long-term collaborations. Sandro Castaldo attempts to order the analytical complexity and myriad perspectives that characterise research on trust. He aims not to simplify this complexity, but to present guidelines for an interpretative model of trust, and to define fundamental concepts for trust management strategies. Issues explored include: the nature of trust, the re...
Understanding Street-Level Bureaucracy
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.
